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The Facilities Coordinator will assist the Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services, event, and helpdesk. The Facilities Coordinator is also required to provide administrative support to the team.
Job Responsibility:
Assist the Facilities Manager with operational activities in accounting and finance, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services, event, and helpdesk
Provide administrative support to the team
Provide superior customer service to meet on-site client’s expectations
Build and establish relationships with stakeholders across all levels
Foster a sense of community and create happiness at work
Assist in the management of all contractors on site to ensure they perform to the required standards
Assist in the procurement of vendors and services
Assist in financial processes
Ensure prompt and accurate management of purchase orders
Conduct regular audits to ensure safety procedures on site are in place and working
Assist in carrying out safety procedures when needed
Assist in the implementation of Industry Best Practice operations
Conduct site inspections and assessments
Seek ways to constantly reduce costs and improve operational standards
Always maintain premises in neat and good working condition
Organize and track activity status and details of multiple projects
Resolve problems associated with all building services
Pro-actively inspect interior and exterior spaces regularly
Check rooms and furniture to identify needs for repairs or renovations
Maintain duplicate office keys
Assist with receptionist coverage
Provide support for meeting room bookings
Provide support for client events
Coordinate the catering services
Observe and report all incidents or suspicious activity
Assist in the implementation and management of property risk management program
Support the implementation and monitoring of disaster recovering and business continuity plans
Follow established escalation procedures and incident reporting procedures
Adhere to Jones Lang LaSalle’s business conduct
Achieve Key Performance Indicators and Service Level Agreement targets
Requirements:
Min. bachelor's degree in facilities management, building, business or other related field &/or 2-3 years' experience in facilities, property management, hospitality or related field
Has experience working in industrial environment
Strong communicator, also an active listener
Passion for quality – has an eye for detail to make sure the best delivery of services
Self-motivated
confident & energetic
Ability to effectively deal with stressful situations
Flexible – able to adapt to rapidly changing situations
Goal-oriented – able to focus on meeting all performance targets
Is a team player – able to cooperate and work well with others to meet targets
Proven ability to initiate and follow through with improvement initiatives
Exhibits honesty & trustworthiness
Good English in reading, writing, listening and speaking
Nice to have:
Client Focus & Relationship Management: Demonstrates proactive & professional approach to customer service and stakeholder engagement
Ability to interact with a wide range of client staff, including senior levels
Ability to manage conflict and balance between client and firm requirements
Has a customer service-oriented attitude
Project Management & Organizational Skills: Excellent planning & organizational skills to prioritize work and meet tight deadlines
Proven ability to manage multiple and complex operational matters on a daily basis
Problem Solving & Strategic Thinking: Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner
Capacity to deal with ambiguity and solve complex problems effectively
Analytical, proven ability to solve problems using a quantitative approach