Facilities / Office Coordinator

• Handle incoming enquiries via phone, email, and other communication channels
• Greet and assist visitors, ensuring a professional and welcoming experience
• Manage meeting room bookings and coordinate onsite catering
• Support employees with travel arrangements and self‑service guidance
• Maintain a clean, organised, and presentable reception and communal areas
• Monitor office facilities to ensure compliance with Health and Safety standards
• Respond promptly to facilities‑related queries from staff and visitors
• Liaise with external vendors for maintenance, repairs, and cleaning services
• Manage workstation allocation and hot‑desking arrangements across sites
• Plan and deliver internal events, ensuring budgets and timelines are met
• Assist with wellbeing and corporate social responsibility initiatives
• Support senior stakeholders with external meetings and hospitality arrangements
• Provide general administrative and project support to multiple teams
• Process expenses for senior management
• Assist with HR‑related administrative tasks as required
• Act as a First Aider and Fire Warden for the site
• Conduct workstation and safety assessments and ensure protocols are followed

• Previous experience in reception, office administration, facilities, or front‑of‑house roles within a busy environment
• Strong organisational skills with the ability to manage competing priorities
• A professional, approachable manner with excellent communication skills
• Proficient in Microsoft Office (Outlook, Teams, Word, Excel) and attention to detail
• First Aid and Fire Warden qualified, or willing to undertake training
• Proactive, solutions‑driven mindset with an interest in process improvement

First Aid and Fire Warden qualified

• A permanent, full‑time role with opportunities for professional development
• A supportive and collaborative working environment
• Involvement in engaging initiatives and events that enhance workplace culture