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We’re looking for a confident, hands‑on Facilities Night Supervisor to lead our out‑of‑hours technician team and keep our resort operating safely and smoothly through the night. This is a role for someone who thrives on variety, stays calm under pressure, and brings a strong, broad practical skillset to every shift. You’ll be guiding a team who handle everything from minor plumbing fixes and electrical issues to carpentry, painting, decorating, general upkeep, gardening tasks and appliance installations across both residential and commercial areas. This isn’t a desk‑based role — you’ll be very much on the tools, working alongside your team and setting the standard for quality and efficiency. As the senior point of contact overnight, you’ll coordinate immediate responses across the resort, quickly identifying issues, managing risk, and activating escalation plans when needed. You’ll also act as the lead liaison for any contractors working on site during night hours, ensuring work is completed safely and to our standards. Working closely with our Facilities Assistant Managers and Facilities Managers, you’ll also support planned strategic maintenance across the resort, helping us stay ahead of issues and deliver a consistently excellent experience for guests and teams alike.
Job Responsibility:
Fixing dripping taps, unblocking sinks and isolations
Fixing/replacing toilets, toilet cisterns and clearing drains
Replacing light fixtures, replacement of bulbs, fuses and the isolation of services
Hanging pictures/mirrors and location of case goods, preparing/replacement of door handles and ironmongery, installing shelves, curtain rails assembling furniture and basic cabinet works
Painting/decorating and mastic works to minor areas, preparation and making good to walls including filling, sanding and decoration
Groundskeeping including basic gardening, gutter clearance, external cleaning and changeable weather preparations
Movement/replacement of furniture and case goods
Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to
Risk assessments are reviewed and adhered to
Regular safety inspections are carried out
Support incident response when required
Appropriate cordon areas are put in place
Support operational teams with repair needs for day to day tasks in residential/commercial areas and events, entertainment and seasonal attractions as required
Ensure tools, materials and parts are available and stock levels maintained
Ensure all items used adhere to Brand Specifications
Work collaboratively with the wider facilities and projects team
Ensure minimal disruption to guests and operations when completing works
Undertake any reasonable duties as directed by the Butlins leadership team
Work in a professional and guest-focused manner when operating in public areas
Provide advice and support to resort departments
Maintain high standards of housekeeping in all work areas
Requirements:
NVQ L2 or equivalent experience in plumbing
NVQ L2 or equivalent experience in painting and decorating
NVQ L2 or equivalent experience in carpentry
Demonstratable experience of leading teams
Knowledge or awareness of strong fault-finding and problem-solving skills
Ability to work independently and prioritise workload
Good communication and teamwork skills
Flexible approach to working hours and operational demands
Understand and interpret technical drawings/instructions/process
Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc
Experience of permit to work process and contractor management