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Facilities Manager

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Location:
United Kingdom , London

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Category:
-

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Contract Type:
Not provided

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Salary:

39412.00 - 47103.00 GBP / Year

Job Description:

As the Facilities Manager you will lead and deliver an effective housekeeping operation ensuring systems and processes are efficient and aligned with organisational goals. Deputise for the Head of Facilities when needed to. Support the delivery of the annual health & safety audits, working collaboratively with consultants and staff to achieve high standards of safety at the hospice. Ensure all estates infrastructure work efficiently and effectively, meet the required Trinity standards and fulfil all statutory and regulatory obligations. In conjunction with Health and Safety Consultants, to ensure the internal and external environment is safe and that all relevant risk management activities (including incident management system) are completed to required standards. Support the procurement of facilities management service contracts including all planned, preventative maintenance (PPM) requirements ensuring excellent supplier relationship management to hold contractors to account. Manage and develop ten staff members in the housekeeping department.

Job Responsibility:

  • Lead and deliver an effective housekeeping operation ensuring systems and processes are efficient and aligned with organisational goals
  • Deputise for the Head of Facilities when needed to
  • Support the delivery of the annual health & safety audits, working collaboratively with consultants and staff to achieve high standards of safety at the hospice
  • Ensure all estates infrastructure work efficiently and effectively, meet the required Trinity standards and fulfil all statutory and regulatory obligations
  • In conjunction with Health and Safety Consultants, to ensure the internal and external environment is safe and that all relevant risk management activities (including incident management system) are completed to required standards
  • Support the procurement of facilities management service contracts including all planned, preventative maintenance (PPM) requirements ensuring excellent supplier relationship management to hold contractors to account
  • Manage and develop ten staff members in the housekeeping department

Requirements:

  • Vocational qualifications in Facilities Management or Health and Safety (minimum IOSHH or NEBOSH General Certificate, IWFM Diploma, or equivalent)
  • A minimum of three years experience in facilities, building services, and health & safety management
  • Proven experience managing multidisciplinary teams, ideally within a healthcare setting
  • Previous responsibility for fire safety, risk assessments, policies, and audits within a healthcare environment (preferred)
  • Comprehensive understanding of health and safety standards, infection control protocols, facilities contracts and budget management. Must stay up to date with current legislation
  • Proficiency in MS Office 365
  • Strong analytical skills for managing records, compliance reports, and resource allocation
  • Proven ability to lead, support, and motivate multidisciplinary teams, ensuring departmental objectives align with the overall organisational strategy
  • Experience producing, implementing, and monitoring annual planned preventative maintenance schedules
  • Expertise in ensuring statutory and mandatory compliance across buildings and facilities services, including risk assessments and cost-effective service delivery
  • Ability to oversee and manage service and maintenance contracts for various facilities management services (e.g., cleaning, catering, grounds maintenance, health & safety, waste, utilities)
  • Strong focus on promoting a safe working culture, monitoring practices and contributing to the risk register
  • Budgeting skills and assist in setting and managing department budgets to ensure value for money
  • Proven ability to manage and maintain vehicle fleets and ensure all documents and maintenance are kept up to date
  • Excellent communication skills, with the ability to prepare reports, keep KPIs up to date, conduct audits, and provide recommendations
  • Participated in cross-functional planning, such as Health & Safety Group, Clinical meeting Business Continuity, and attended and participated in other meetings and committees, as required
  • Experience and assist in managing residential accommodation rental agreements, including legal compliance and tenant communication
  • Capability to develop teams through delegation, coaching, and fostering a culture aligned with the Hospice’s values
  • Awareness of legislative changes affecting facilities, premises, and estate processes
  • Exceptional planning and organisational abilities to manage conflicting priorities and respond to emergencies effectively
  • Proven ability to manage third-party suppliers for optimal service delivery and cost efficiency
  • Physical and emotional resilience to meet the role’s demands and handle emergencies

Nice to have:

  • Knowledge of Healthcare National Cleaning Standards
  • Waste Management qualifications
  • Familiarity with CQC standards for Estates and Facilities Services
  • Understanding of NHS Litigation Authority Standards for Facilities Infrastructure Services
What we offer:
  • We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
  • Length of service for those joining directly from another CQC regulated organisation (NHS, social care, hospice) is recognised in annual leave, maternity, paternity and long-term sickness pay
  • A pension scheme is offered with employer contributions of up to 7.5% or a continuation of your existing NHS pension
  • A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)
  • Cycle to work scheme and interest-free season ticket loans available
  • Free eyesight test for DSE users and a contribution towards the cost of glasses
  • 25% store discount in Trinity shops
  • Life assurance cover
  • Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner
  • participating in Royal visits, and the annual summer garden party
  • Regular ballots for donated free tickets and prizes
  • Access to courses of free counselling on the phone or face to face

Additional Information:

Job Posted:
March 21, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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