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Welbeck Health Partners Logo Welbeck Health Partners · Health and Beauty

Facilities Manager

United Kingdom, Cambridge · Job Posted December 13, 2025
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Job Description

We are seeking a dynamic and experienced Facilities Manager to provide overall ownership and the day-to-day oversight of the safe, legal and smooth operation of our unique, private patient day-case centre and being part of the on-going development of our world class facility. This position is pivotal in managing the delivery of facilities services for the centre, by leading and line managing an in-house facilities team, whilst overseeing a third-party provider for hard and soft FM services under group-managed contracts.

Job Responsibility

  • Manage maintenance teams, contractors, and service partners to deliver planned and reactive maintenance, ensuring optimal building performance and minimal disruption to clinical activity
  • Monitor service delivery standards for cleaning, portering, front of house, waste, security, grounds maintenance and car park management
  • Maintain a robust system of documentation, permits, safety logs, and compliance records in line with audit requirements
  • Ensure full compliance with all statutory and regulatory requirements, including HTMs, HBNs, HSE, CQC, fire safety, legionella control, and environmental health standards
  • Lead the development and testing of emergency plans, business continuity strategies, and site safety protocols
  • Oversee all requirements for Health and Safety management under the centre governance structure, including training, KPIs, reporting and managing all actions from an external auditor
  • Attract, retain, and develop a high-performing facilities team, fostering a positive open culture of accountability, learning, and growth where staff feel confident to speak up
  • Provide effective line management and coaching, including involvement in all HR procedures such as disciplinary or capability procedures where required and supported by the Welbeck HR Team
  • Ensure all team members are up to date with mandatory training as well as guest experience and brand awareness training
  • Support the central Welbeck teams on the planning, execution, and evaluation of capital projects, refurbishments, and infrastructure upgrades
  • Ensure capital works are delivered on time, within budget, and to agreed quality and safety standards
  • Liaise with architects, contractors, consultants, and regulatory bodies to ensure the smooth delivery of projects
  • Drive sustainability initiatives across the estate, including energy reduction, waste management, and sustainable procurement
  • Monitor and report on energy consumption, costs and carbon footprint data, identifying opportunities to improve environmental performance
  • Support the centre’s contribution to organisational environmental and carbon reduction goals
  • Manage the facilities budget effectively, ensuring efficient utilisation of physical and financial resources, value for money, and financial control
  • Identify and mitigate estates-related risks, maintaining the centre’s risk register in collaboration with clinical and operational teams
  • Ensure all estates-related incidents and compliance issues are reported, investigated, and resolved appropriately

Requirements

  • Higher National Diploma in facilities management or engineering related field
  • MIWFM professional qualification (Level 2 or above) or equivalent qualification in estates, facilities, engineering, or building services management
  • IOSH or NEBOSH qualification
  • Leadership experience in facilities management within a healthcare or highly regulated environment
  • Experience managing sub-contractors and minor works
  • Strong knowledge of healthcare-specific compliance standards (e.g. HTMs, HBNs, CQC, fire safety, water safety, ventilation)
  • Familiarity with CAFM systems and estates performance reporting
  • Financial and budget management skills with an understanding of cost control and resource planning
  • Experience of risk management, governance frameworks and health and safety regulations
  • Leadership & people management skills within a multi-disciplinary team
  • Adaptability and agility
  • Communications skills - presenting, influencing, persuading and negotiating
  • Collaboration – building partnerships and strategic working relationships
  • Integrity and resilience
  • Problem solving skills
  • Planning, organisation and delegation skills

Nice to have

  • Certified Facility Manager Accreditation
  • Experience in a healthcare setting or a similar establishment either NHS or private
  • Qualifications in fire safety or fire risk assessment training
  • Knowledge of energy and sustainability frameworks applicable to healthcare facilities
  • Previous involvement in capital projects, maintenance contracts, and health & safety system
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