Facilities Manager Job at The Crown Estate

Facilities Manager

The Crown Estate

Location:
United Kingdom

Category:
Real Estate

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Crown Estate is seeking a proactive and service-oriented Facilities Manager to oversee the delivery of facilities services across one or more managed buildings. This role is central to maintaining operational excellence, ensuring compliance, and enhancing customer experience. You will lead by example, uphold best practice standards, and contribute to The Crown Estate’s commitment to a net zero carbon estate by 2030.

Job Responsibility:

Champion a safety-first culture, ensuring full compliance with health and fire safety regulations
Manage day-to-day building operations, including both soft and hard services
Act as the primary contact for occupiers, delivering responsive and high-quality service
Support customer fit-outs in line with The Crown Estate’s Lease Transaction Approval (LTA) process
Collaborate with estate service partners and suppliers to ensure service delivery aligns with lease obligations and budget expectations
Prepare and monitor service charge and operational expenditure budgets, including variance reporting and reconciliations
Lead emergency response procedures and out-of-hours cover, prioritising safety and continuity
Maintain and oversee mechanical and electrical systems, ensuring contracts meet operational and maintenance standards
Coordinate major works with surveyors, architects, and consultants, including lifecycle and development projects
Manage contractor activities, issue permits to work, and review risk assessments and method statements
Maintain site logbooks and ensure compliance through regular inspections and defect resolution
Develop occupier handbooks and manage vacant properties in line with insurance guidelines
Support insurance claims and coordinate related site works

Requirements:

Strong commercial awareness and ability to identify and implement business improvements
Excellent customer service and stakeholder engagement skills
Proven ability to foster a safety-first culture across site teams
Experience in property or corporate facilities management, with a collaborative and change-positive mindset
Effective organisational and communication skills, both written and verbal
In-depth understanding of safety, quality, and cost risk management
Minimum 5 years’ experience in facilities management
Strong technical knowledge of mechanical and electrical systems

What we offer:

Competitive salary, pension and performance related bonus offering
Flexible working
Market leading family policies
Shopping discounts in the West End
Private healthcare
Life and critical illness cover
28 days holiday with the option to buy more

Additional Information:

Job Posted:
February 10, 2026

Expiration:
February 27, 2026

Employment Type:

Fulltime

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