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At Anabas, we are a dynamic National Facilities Management company. Our focus lies in supporting corporate office occupiers looking for a great workplace experience for their staff and customers. Anabas is currently seeking to employ an experienced and adaptable Facilities Manager to provide an exceptional client experience through the delivery of their duties to one of our prestigious clients in the St James Square area of London. You will be in a client facing role and required to provide a 5-star customer experience. As the Facilities Manager you will be the first point of contact that the client has with Anabas. It is critical that the job holder demonstrates professionalism, flexibility, ownership, and responsibility for attending to the client’s needs on site. You will have total responsibility for the service delivery of facilities management on site and be a great team player.
Job Responsibility
Management of Anabas staff on site
Monitor and coordinate the supplier team
Ensure a consistent and high-level service delivery
Identify areas of improvement in delivery of the services and processes, implementing change as required
Ensure customer service is at the heart of the way the FM services are delivered
Work closely with the on-site teams to ensure all aspects of performance targets are met and all works are carried out effectively, efficiently, and in a safe manner
Ensure operational statutory compliance and completion of PPM works on site
Deal with reactive situations and manage incident reports as necessary
Manage all P&L matters relating to the client contract, billing model and ACW works