Facilities Manager Job at The Honey Baked Ham Company (Alpharetta)

Job Description

The Facilities Manager is responsible for leading the maintenance, repair, asset protection, and facilities operations strategy across HoneyBaked’s company owned locations. This role ensures facilities, equipment, and operational assets are maintained to the highest standards to support operational continuity, food safety, guest experience, cost efficiency, and long-term brand growth. This position oversees preventative maintenance programs, vendor management, repair execution, capital planning support, and facilities related compliance initiatives while driving accountability, responsiveness, and operational excellence throughout the portfolio.

Job Responsibility

Oversees all facilities maintenance and repair activities across company owned locations including HVAC, refrigeration, electrical, plumbing, kitchen equipment, fire suppression systems, and other operational assets
Ensures all repairs are completed timely, accurately, cost effectively, and in accordance with company standards and service level expectations
Leads and manages preventative maintenance programs including HVAC servicing, refrigeration maintenance, grease trap service, hood cleaning, fire inspections, backflow testing, and other recurring compliance related services
Manages facilities related vendors, subcontractors, and national service providers including sourcing, onboarding, insurance compliance verification, contract management, pricing negotiations, and ongoing performance accountability
Develops and maintains strong vendor relationships while ensuring vendor responsiveness, quality execution, and cost competitiveness
Oversees work order management systems and facilities technology platforms to ensure accurate tracking of repairs, preventative maintenance, asset lifecycle data, warranty information, invoices, and vendor performance metrics
Develops and monitors key facilities performance metrics including preventative maintenance completion rates, response times, repair resolution timelines, recurring repair trends, emergency repair frequency, and budget performance
Prepares annual repair and maintenance budgets and assists with capital planning initiatives
Identifies cost savings opportunities, deferred maintenance priorities, and long term asset replacement strategies
Reviews and audits repair invoices, service proposals, and vendor quotes to ensure financial accuracy and cost control
Defines project scope for repairs and facilities related improvement projects including vendor coordination, scheduling, competitive bidding, project oversight, and quality assurance
Supports construction and development initiatives including remodels, relocations, equipment replacements, and minor construction projects as needed
Assists in managing inventory, facilities related capital expenditures, and operational supply needs including seasonal equipment and production support items
Partners cross functionally with Operations, Construction, Real Estate, Finance, FSQA, and other departments to support company objectives and operational continuity
Supports emergency facilities response efforts and assists in minimizing operational disruptions impacting guests, associates, or production
Ensures facilities operations align with company safety standards, food safety requirements, OSHA guidelines, fire and life safety standards, and other applicable compliance requirements
Provides facilities guidance and operational support to field leadership teams and franchise partners as needed
Effectively prioritizes multiple competing projects and operational needs in a fast paced environment
May oversee facilities coordinators, field technicians, or third party service providers
Provides leadership, direction, and accountability for vendor and contractor performance

Requirements

Minimum 5 to 7 years of multi unit facilities management experience within restaurant, QSR, retail, franchise, or similar operational environments
Experience managing third party vendors, service providers, and maintenance contracts
Experience managing repair and maintenance budgets and capital planning initiatives
Strong project management, organizational, and problem solving skills
Strong analytical, communication, negotiation, and decision making skills
Ability to manage multiple priorities in a fast paced operational environment
Strong working knowledge of HVAC, refrigeration, plumbing, electrical, kitchen equipment, and general building systems
Understanding of preventative maintenance programs and facilities lifecycle management
Ability to analyze operational issues and develop practical, timely solutions
Strong financial acumen related to facilities spend, budgeting, and invoice management
Proficient with Microsoft Office and facilities management software systems
Ability to communicate effectively with executives, vendors, field operators, and cross functional teams

Nice to have

Experience with CMMS or facilities work order management platforms preferred
Bachelor's degree preferred

What we offer

Better work/life balance
Real career growth
Competitive pay + matched 401(k)
A fun & casual environment

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Facilities Manager

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