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We are seeking a dynamic and experienced Facilities Manager to provide overall ownership and the day-to-day oversight of the safe, legal and smooth operation of our unique, private patient day-case centre and being part of the on-going development of our world class facility. This position is pivotal in managing the delivery of facilities services for the centre, by leading and line managing an in-house facilities team, whilst overseeing a third-party provider for hard and soft FM services under group-managed contracts.
Job Responsibility:
Manage maintenance teams, contractors, and service partners to deliver planned and reactive maintenance, ensuring optimal building performance and minimal disruption to clinical activity
Monitor service delivery standards for cleaning, portering, front of house, waste, security, grounds maintenance and car park management
Maintain a robust system of documentation, permits, safety logs, and compliance records in line with audit requirements
Ensure full compliance with all statutory and regulatory requirements, including HTMs, HBNs, HSE, CQC, fire safety, legionella control, and environmental health standards
Lead the development and testing of emergency plans, business continuity strategies, and site safety protocols
Oversee all requirements for Health and Safety management under the centre governance structure, including training, KPIs, reporting and managing all actions from an external auditor
Attract, retain, and develop a high-performing facilities team, fostering a positive open culture of accountability, learning, and growth where staff feel confident to speak up
Provide effective line management and coaching, including involvement in all HR procedures such as disciplinary or capability procedures where required and supported by the Welbeck HR Team
Ensure all team members are up to date with mandatory training as well as guest experience and brand awareness training
Support the central Welbeck teams on the planning, execution, and evaluation of capital projects, refurbishments, and infrastructure upgrades
Ensure capital works are delivered on time, within budget, and to agreed quality and safety standards
Liaise with architects, contractors, consultants, and regulatory bodies to ensure the smooth delivery of projects
Drive sustainability initiatives across the estate, including energy reduction, waste management, and sustainable procurement
Monitor and report on energy consumption, costs and carbon footprint data, identifying opportunities to improve environmental performance
Support the centre’s contribution to organisational environmental and carbon reduction goals
Manage the facilities budget effectively, ensuring efficient utilisation of physical and financial resources, value for money, and financial control
Identify and mitigate estates-related risks, maintaining the centre’s risk register in collaboration with clinical and operational teams
Ensure all estates-related incidents and compliance issues are reported, investigated, and resolved appropriately
Requirements:
Higher National Diploma in facilities management or engineering related field
MIWFM professional qualification (Level 2 or above) or equivalent qualification in estates, facilities, engineering, or building services management
IOSH or NEBOSH qualification
Leadership experience in facilities management within a healthcare or highly regulated environment
Experience managing sub-contractors and minor works
Strong knowledge of healthcare-specific compliance standards (e.g. HTMs, HBNs, CQC, fire safety, water safety, ventilation)
Familiarity with CAFM systems and estates performance reporting
Financial and budget management skills with an understanding of cost control and resource planning
Experience of risk management, governance frameworks and health and safety regulations
Leadership & people management skills within a multi-disciplinary team
Adaptability and agility
Communications skills - presenting, influencing, persuading and negotiating
Collaboration – building partnerships and strategic working relationships
Integrity and resilience
Problem solving skills
Planning, organisation and delegation skills
Nice to have:
Certified Facility Manager Accreditation
Experience in a healthcare setting or a similar establishment either NHS or private
Qualifications in fire safety or fire risk assessment training
Knowledge of energy and sustainability frameworks applicable to healthcare facilities
Previous involvement in capital projects, maintenance contracts, and health & safety system
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