This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
A chance to lead, inspire, and deliver magical guest experiences in one of the UK’s most enchanting holiday destinations. This is more than a management role - it’s your opportunity to lead a skilled maintenance team and ensure our Forest Retreat runs safely, smoothly, and at its best every single day.
Job Responsibility:
Team Leadership: Lead, support, and motivate the Facilities Team, ensuring they deliver excellence across all areas of maintenance and presentation
Operational Management: Oversee day-to-day maintenance of cabins, hot tubs, and facilities, ensuring everything is in excellent working order
Health & Safety: Ensure all Health & Safety processes are followed, recorded, and that all team members are fully trained and compliant
Quality & Standards: Carry out audits and inspections, ensuring all facilities meet our high standards of safety and presentation
Training & Development: Provide coaching and performance reviews, building a skilled and motivated team
Guest Experience: Proactively manage guest feedback via our "Tableau" platform, using insights to improve and enhance guest satisfaction
Planned Maintenance: Manage the maintenance tracker, ensuring all equipment is serviced regularly and within budget
Financial Management: Oversee departmental budgets and collaborate with the management team to maximise efficiency and revenue opportunities
Leadership Support: Act as Duty Manager and deputise for the General Manager when required
Requirements:
Proven experience managing teams and budgets, ideally within maintenance or facilities management
Full UK driving licence and access to a vehicle
Strong leadership and communication skills with the ability to inspire your team
Excellent problem-solving abilities and the confidence to handle high-pressure situations
A positive, can-do attitude with a willingness to get stuck in and lead by example
A passion for the outdoors and motivation to work in all weather conditions
Strong attention to detail and a commitment to maintaining high standards for our guests
Resilience, adaptability, and a focus on results, ensuring our cabins are pristine and our guests experience the perfect Forest Feeling
What we offer:
23 days’ holiday plus bank holidays (increasing with service)
Annual bonus based on company performance
Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay)
Long service awards and company events
Secure your future with our company pension scheme
One full paid day to volunteer
Discounted food when working on location
Health cash plan & life assurance
Wellbeing events & activities
Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family