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As a Facilities Manager, you will be responsible for the efficient operation of all facilities in our UK sites - Poole, Bristol, Basingstoke, London, Billingham, Manchester and Belfast. You will ensure a high standard of building maintenance, operational efficiency, and a comfortable working environment for our employees. This role requires a proactive individual with strong leadership skills and a deep understanding of facilities and office management best practices. You enjoy collaborating with various stakeholders - both internal and external- and understand the importance of creating an enjoyable workplace environment.
Job Responsibility:
Oversee all aspects of facilities operations including maintenance, repairs, cleaning, security, utilities, and waste management across all UK sites
Manage relationships with external contractors and service providers, ensuring service level agreements are met and costs are optimised
Work closely with our Global Strategic Sourcing and Purchasing team with the goal of finding scalable contracts that can serve multiple sites
Develop and manage facilities budgets, ensuring cost-effective solutions and adherence to financial targets
Oversee ad-hoc facilities-related projects, including renovations, office moves, and new installations, from concept to completion
Liaise with internal departments, site managers, and employees to understand their needs and provide effective facilities solutions
Develop and implement long-term facilities strategies to support business objectives, including space planning, preventative maintenance programs, capital expenditure planning and sustainability
Work closely with our Group QHSE teams to ensure compliance with all relevant health, safety, and environmental regulations in our UK sites, and may support locally with some on-site tasks, as needed
Create an environment that represents our culture and company vision
Work closely together with the Office Managers located in the different locations
Support the planning and delivery of company events, including company-wide gatherings and seasonal celebrations, and work with the relevant stakeholders
Be part of the wider Global Workplace & Facilities team, where you can collaborate on projects to help scale our processes and projects across various locations
Requirements:
5+ years of experience managing diverse, multi-site portfolios
Background demonstrating budget oversight, vendor relations, and complex contractor management
Digitally savvy - proficient in Google Suite and ticketing systems like ServiceNow
Exceptional communication skills necessary to lead cross-functional projects
Commitment to a pragmatic, results-oriented culture
Ability to travel regularly
Excellent project management and organisational skills
Strong negotiation and vendor management skills
Exceptional communication and interpersonal skills, with fluency in English (written and spoken)
Experience in facilities and/or contractor management
Ability to manage cross-functional projects, with a strong team spirit, pragmatic approach and a culture of commitment
Nice to have:
Experience and knowledge of ISO audits are desirable
Experience working in a global and international organisation is advantageous
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