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The Facilities Manager – Technical will have responsibility for the management of a wide range of issues, from strategic contracts management to input on day-to-day operations. This position will form a part of the team that will provide a professional, value-focused service aimed at meeting or exceeding the client expectations. What this job involves: Providing strong leadership from end-to-end; Managing on-site operations effectively; Driving excellence among our people.
Job Responsibility:
Lead the JLL management team in the delivery of facility management services
Ensure that the maintenance services are delivered in line with the contractual commitments and within budgets
Define the technical, commercial terms and conditions
define the operational scope and develop tender documents for Annual Maintenance Contracts
Conduct competitive tendering exercise and identify suitable specialist subcontractors for the site
Develop Service Level Agreements
Evaluate the team deployed by Vendors on site
Assess Service Levels and Performance Indicators
Assess performance of the subcontractors
Setting annual goals for generating savings
Ensure compliance of minimum wages acts for payments and statutory compliance
Advise Client on future year maintenance budgets
Maintain all records related to the performance of facility management operations
Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings
Ensure that the subcontractors have a planned, structured and solution based approach
Analyse call outs to understand trends
Scheduled cross feedback from subcontractors and Client staff
Train team members on all Quality policies & procedures
Audit sub contractors on quality of materials & upkeep of the site
Review the performance of Jones Lang LaSalle staff and conduct performance appraisals
Interface with the Jones Lang LaSalle’s HR department and the Operations Manager
Prepare and review the preventive maintenance register
Liaison with the client Finance team
Interface with client and Jones Lang LaSalle finance department to raise client billing / invoicing
Develop MIS reports
Chair the monthly progress meeting during the absence of operations manager
General Administration & Management
Client & Business Unit Liaison
Team management including Vendor team
Prepare, submit and review Monthly Report to client
Preparation and submission of management reports/analysis
Expense tracking oversight and invoice management
Assistance to Client - FM for preparation of Annual Budget
Formulation and implementation of Policies & Procedures