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ESS, part of Compass Group UK & Ireland, is looking for an experienced Facilities Manager to take full operational ownership of a key client sites, ensuring exceptional service delivery across FM functions specifically Cleaning. Reporting to the Contract Director, you will lead the end‑to‑end delivery of facilities management services—driving compliance, safety, operational excellence, and an outstanding workplace environment. This is a hands‑on, multi‑site leadership role with significant autonomy and client visibility. To join our team at a prestigious government building in Whitehall, candidates must meet strict security requirements. This role involves working in a highly sensitive environment, so successful applicants will need to undergo and pass enhanced security vetting.
Job Responsibility:
Lead the delivery of integrated facilities management across a large Government Building, ensuring consistent high standards
Oversee the day‑to‑day management of soft FM services including cleaning, waste, and grounds
Ensure all PPMs, reactive tasks, and cleaning operations are completed within set SLA/KPI standards
Provide inspirational leadership, coaching, and support to multi‑site teams
Manage contractors, suppliers, and on-site partners, ensuring full compliance with H&S legislation, RAMS, and Compass standards
Use CAFM systems to monitor performance, update compliance data, and manage workflows
Conduct regular site inspections to maintain safety, statutory compliance, and operational excellence
Manage budgets effectively, ensuring services are delivered within agreed cost parameters
Produce monthly performance reports, KPIs, and improvement plans for the Account Director
Act as the senior point of contact for clients and stakeholders across all three sites, maintaining strong relationships and clear communication
Drive continuous improvement in quality, safety, sustainability, and operational efficiency
Ensure all equipment, and facilities remain safe, reliable, and fit for purpose
Support emergency, unplanned, and scheduled maintenance activities, ensuring accurate documentation
Requirements:
Be a British citizen
Have been a UK resident for at least the past 10 years
Be willing to complete all stages of the vetting procedure
Proven experience in a FM management role
Confident people manager with experience leading dispersed teams
Excellent knowledge of building compliance, statutory requirements, and H&S legislation
IOSH Managing Safely (essential)
Strong IT capability, including MS Office and CAFM systems (SAP desirable)
Exceptional communication, organisation, and stakeholder management capabilities
Customer‑focused mindset with a proactive, solutions‑driven approach
What we offer:
Competitive Salary – We regularly benchmark our salaries to ensure they remain competitive
Career Growth Across Compass Group – Access development pathways across the UK & Europe, including management and operational programmes
Life Assurance – Financial protection for you and your family
24/7 Employee Assistance Programme – Confidential wellbeing, financial and mental health support
Free Gym onsite
Comprehensive Healthcare Benefits – Including an online GP service and hospital plans
Retail & Lifestyle Discounts – Exclusive savings across a wide range of brands