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We are currently seeking a Summer Intern in Facilities Management to join our team. In this role, you will gain hands-on experience working within JLL’s facilities operations, supporting service delivery, process improvements, and data-driven decision-making. You will have the opportunity to collaborate with onsite teams, engage with clients, and contribute to innovative initiatives that enhance facility performance and customer satisfaction.
Job Responsibility:
Engage with Account Directors at client sites to gain insight into operational leadership and team collaboration for high-performing accounts
Assist managers in executing new business processes and operational projects that support business growth
Support financial reviews and management activities related to both JLL operations and client accounts
Assist with creating internal and tenant communication documents, such as building announcements and service updates
Document, enhance, and streamline the special event approval process, from initial request to final license agreement
Create or edit internal documentation and team communication materials
Update and maintain the team’s SharePoint site to improve visibility of deliverables and progress tracking
Support the Smart Building Program, assisting with manual development, documentation of troubleshooting procedures, and system health protocols
Develop dashboards and analyze operational data to support the shift from scheduled to demand-based services
Assist with facility condition assessments, maintenance planning, OCP support, and vendor coordination
Develop skills in vendor management, work order management, and client relationship building
Requirements:
Actively pursuing a bachelor's degree with 2–3 years completed, majoring in Business, Real Estate, or Facilities Management
Strong written and verbal communication skills
Ability to work independently and take initiative
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to manage multiple tasks across diverse projects
Strong organizational and interpersonal skills
Interest in property management and the commercial real estate industry
Desire to learn about facilities operations, technology integration, and process optimization