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We are seeking a highly skilled and experienced Facilities Management Site Supervisor to join our team in Paris, France. The successful candidate will be responsible for overseeing both hard and soft services on-site, managing vendors, and driving continuous service improvement to ensure optimal facility operations. This position offers an exciting opportunity to contribute to the efficient operation of our facilities while driving service excellence in a dynamic Parisian environment.
Job Responsibility:
Manage hard services: Oversee maintenance of building systems (HVAC, electrical, plumbing)
Coordinate repairs and preventive maintenance schedules
Ensure compliance with safety and regulatory standards
Supervise soft services: Manage cleaning, security, and reception services
Oversee catering and vending operations
Coordinate space management and moves
Vendor management: Select, evaluate, and manage service providers
Negotiate contracts and monitor performance
Ensure vendors adhere to quality standards and SLAs
Drive service improvement: Implement best practices and innovative solutions
Analyze performance metrics and identify areas for improvement
Develop and execute action plans to enhance service delivery
Team leadership: Supervise and motivate on-site facilities team
Provide training and development opportunities
Ensure adherence to company policies and procedures
Budget management: Monitor and control facilities-related expenses
Prepare and manage annual budgets
Identify cost-saving opportunities without compromising quality
Health, safety, and environmental management: Ensure compliance with relevant regulations and standards
Conduct regular safety inspections and risk assessments
Implement and maintain environmental sustainability initiatives
Stakeholder communication: Liaise with clients, tenants, and internal departments
Prepare and present regular performance reports
Address and resolve facility-related issues promptly
Requirements:
Bachelor's degree in Facilities Management, Engineering, or related field
Professional certifications such as FMP (Facility Management Professional) or equivalent are preferred
Minimum 5 years of experience in facilities management, with at least 2 years in a supervisory role
Proven track record in managing both hard and soft services
Experience with vendor management and contract negotiations
Strong leadership and team management abilities
Excellent problem-solving and decision-making skills
Proficiency in facilities management software and MS Office suite
Strong analytical and budgeting skills
In-depth understanding of building systems and maintenance practices
Familiarity with French building codes, health and safety regulations, and environmental standards
Knowledge of energy management and sustainability practices
Fluency in French and English (both written and spoken)
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Proactive approach to service improvement and innovation
Ability to work under pressure and manage multiple priorities