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Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi. We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients. We’re currently looking for a high caliber professional to join our team as Vice President, Facilities Management Country Senior Manager - Hybrid (Internal Job Title: Real Estate Mgmt Sr Manager - C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.
Job Responsibility:
Reporting to the RES (Real Estate Services) Country Head, the Asset Manager will be responsible for the management of day to day building operations across the Singapore portfolio and for the timely and cost-effective delivery of capital improvement projects
Responsible for the day-to-day operations of all Citigroup facilities in close consultation with customers and other key stakeholders
Act as prime customer liaison with businesses and outside stakeholders to facilitate all occupancy needs and requirements which include new project development, corporate real estate services, portfolio analysis, renovation, space planning, relocation or consolidation of operations and disposition of surplus property
Working closely with Building Managers, Local Council and Regulatory bodies on all asset management activities but especially to lease obligations and building resilience
Periodically inspect facilities and ensure proper operation and management of all building systems
Responsible for obtaining all necessary building or equipment related licenses and permits
Ensure timely reporting and updates to Citigroup Insurance Risk Management (CIRM) and any local insurance on all matters relating to building and premises coverage
Manage, controls, analyzes and forecast expense for the assigned facility
Hold full responsibility for the Profit and Loss (P&L) of the portfolio, establishes and manages the budget
Plan, develop and implement strategies to maximize the value of assets
to ensure effective operation of the buildings infrastructure to fully support the business operating within the portfolio
Prepare annual budgets for all Projects, Facility Management, Net Zero capital works and expenses: monitoring expenditure against plan and preparing variance analysis report
Act as Quality Manager and ensure outsource service provider delivery on project or preventive facilities maintenance program is maintained and regularly updated as required in accordance with Citi's guidelines in order to maximize equipment efficiency
Comply with Corporate and Local standards and procedures related to construction, sanitary, fire and premises occupation requirements, regulatory permits, critical systems testing and emergency procedures in the facility
Inventory management of Citigroup/building assets including reporting to local financial control team and internal & external auditors
Manages projects in the country to ensure timescales, specifications, quality and costs are achieved within approved parameters
Site visit and supervision on a frequent basis to review progress and quality of work, and conformity of specifications
Work with the project team in the development of design criteria with architects and to review and analysis of lease conditions / requirements
Communicate at a senior level with other internal support organizations including Technology, HR to ensure transparent, "one-stop" services to the customer
Execute other responsibilities and activities defined in the Department's Organizational Rules and Regulations
Conduct proactive Vendor Management in line with Citigroup procedures
to include maintenance of approved vendor list, tendering, awarding and monitoring of contracts and any other procurement activity related to the Assets Management function
Manages external resources (i.e. architects, engineers, construction crews, etc.) to achieve successful completion of the project
Management of all aspects of outsource resources including performance measurement through the development and utilization of Service Level Agreements (SLA) and Key
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Requirements:
More than 10 years professional experience in Real Estate/similar corporate Real Estate environment, with broad knowledge and understanding of real estate disciplines (architecture, construction, space planning, and engineering, etc.)
Good working knowledge of practical Health and Safety within the built environment
Excellent vendor management within a partnering environment
Excellent communication skills and fluency in English
Experience in using Microsoft Office software in a business problem solving context
Strong analytical skills
Experience in financial management and budget control
Process Review and implementation
Strategic planning
Relationship Management
Recognized degree in Facilities/Project Management/Engineering
Nice to have:
Excellent communications, both written and verbal with an emphasis on the ability to relate to staff, peers and senior management in a relaxed, professional manner
Leadership
Planning and organization
Team player
What we offer:
We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world
We empower our employees to manage their financial well-being and help them plan for the future
We have a variety of programs that help employees balance their work and life, including generous paid time off packages
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