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Hyatt Logo Hyatt · IT - Administration

Facilities Maintenance Technician - Engineer I

United States, Napa Employment contract 25.00 - 30.00 USD / Hour · Job Posted June 04, 2026
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Job Description

At Hyatt, we believe our guests choose us because of our caring, attentive associates who are committed to providing efficient service and awe-inspiring, meaningful experiences that nourish the soul and elevate well-being. Alila Napa Valley is a Forbes 4-Star luxury resort nestled in the heart of wine country. We are seeking a skilled and self-motivated Shift Engineer to join our Engineering team. This position plays a key role in maintaining the integrity, safety, and functionality of our property's guest rooms, public areas, and back-of-house systems. The ideal candidate will possess a well-rounded technical skillset and a proactive approach to troubleshooting during swing shifts, nights, and weekends.

Job Responsibility

  • Perform routine maintenance and emergency repairs in guest rooms, public areas, and operational areas
  • Troubleshoot and repair equipment across multiple systems, including mechanical, electrical, plumbing, HVAC, and life-safety systems
  • Conduct regular inspections and ensure equipment is functioning safely and efficiently
  • Maintain knowledge of pool systems, kitchen equipment, and general building operations
  • Complete all maintenance requests, work orders, and HotSOS tickets promptly and to Forbes standards
  • Communicate effectively with guests and colleagues, ensuring minimal disruption to operations
  • Support the Engineering team in preventative maintenance programs and special projects
  • Ensure compliance with all safety regulations and Hyatt standards
  • Collaborate cross-departmentally to maintain a seamless guest experience
  • Adhere to Hyatt's Core Values while maintaining a positive, guest-focused attitude

Requirements

  • Minimum 1 year of building maintenance experience in hospitality or a related field
  • Proficiency in basic plumbing, electrical, carpentry, and painting
  • Strong troubleshooting and problem-solving skills
  • Prior hotel or resort experience preferred
  • Excellent communication and customer service skills
  • Ability to read and interpret blueprints and schematics preferred
  • Basic computer proficiency, including Windows-based systems and mobile work order applications
  • Proven ability to prioritize multiple tasks and work independently
  • Availability to work swing shift, nights, weekends, and holidays
  • Ability to stand for extended periods (entire shift) and move throughout the property both inside and outside in varied environmental conditions, frequent bending, kneeling, and climbing ladders
  • Capable of lifting, pushing, or pulling up to 50 pounds as needed, 150 pounds assisted
  • Frequent use of computer systems, phones, tablets, radios, and standard office equipment
  • Must be able to work in a front-of-house environment with guest interaction

Nice to have

  • Prior hotel or resort experience preferred
  • Ability to read and interpret blueprints and schematics preferred

What we offer

  • Competitive salary and benefits package
  • Paid time off from date of hire
  • Mental, dental, and vision insurance
  • 12 free nights at Hyatt Hotels + colleague rates
  • $1,000 annual wellness/education reimbursement
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