Facilities Maintenance Supervisor Job at Rocky Brands (Nelsonville)

Job Description

The Facilities Maintenance Supervisor provides strategic leadership, operational performance and continuous improvement for the Company’s facilities, grounds, building systems, workplace services, and related support operations. This role is responsible for ensuring that all facilities are safe, compliant, efficient, well-maintained, and aligned with business needs. The Supervisor leads facility operations across maintenance, custodial, groundskeeping, office services, mail distribution, and workplace support functions while also advancing long-term planning, capital improvement initiatives, vendor performance, budget stewardship, and operational continuity. This position serves as the leader responsible for developing a proactive facilities strategy that supports employee productivity, business growth, workplace safety, risk mitigation, and an effective employee experience. The role balances hands-on and oversight operations with long-range planning, resource allocation, and cross-functional partnerships.

Job Responsibility

Develop and execute a comprehensive facilities management strategy that supports operational goals, business continuity, workforce needs, and long-term organizational growth
Establish departmental priorities, service standards, performance expectations, and continuous improvement plans for all building services operations
Partner with executive leadership to assess facility needs, plan infrastructure improvements, and align facility investments with company objectives
Lead short- and long-term facility planning, including maintenance forecasting, lifecycle replacement planning, space utilization, and operational readiness
Recommend and implement improvements that strengthen workplace functionality, employee experience, and cost efficiency
Oversee the maintenance, repair, cleanliness, and functionality of company buildings, grounds, and facility-related assets
Direct and manage day-to-day building operations, including interior and exterior upkeep, general repairs, and workplace support functions
Ensure effective preventive, predictive, and corrective maintenance programs are in place to reduce downtime and extend asset life
Direct workers engaged in painting and structural repairs to masonry, woodwork, furnishings, and related building components
Inspect completed work to ensure conformance with specifications, standards, and quality expectations
Establish and adjust work procedures and operational priorities to meet schedules, business needs, and service commitments
Lead, develop, and manage staff responsible for maintenance, groundskeeping, custodial services, mailroom operations, and related building services functions
Carry out leadership responsibilities in accordance with organizational policies and applicable laws, including hiring, onboarding, coaching, performance management, development, and corrective action
Build team capability through structured training, cross-training, succession development, and clear accountability measures
Coordinate training activities for facilities-related teams, including identifying capability gaps and implementing development plans to address deficiencies
Foster a service-oriented, safety-conscious, responsive culture within the facilities function
Analyze and resolve work problems and provide direction to team members on operational and service-related issues
Maintain appropriate staffing plans, workload distribution, and performance metrics to support service excellence
Ensure facilities and related operations comply with applicable OSHA, environmental, fire/life safety, building, and other regulatory requirements
Maintain and coordinate routine inspections of facility safety and security systems
Interpret company policies and enforce safe work practices and operational standards across facilities functions
Partner closely with Environmental, Health & Safety, Operations, and leadership teams to support workplace safety initiatives, emergency preparedness, and incident prevention
Lead facility risk assessments, corrective action follow-up, and compliance monitoring for physical plant and workplace service operations
Support emergency response planning and business continuity efforts related to facilities, utilities, weather events, and infrastructure interruptions
Lead or coordinate facility renovation projects, workspace modifications, expansion efforts, and capital improvements from planning through execution
Manage project scope, timelines, contractor performance, and operational disruption risks associated with construction or renovation activity
Provide recommendations on space planning, workplace layout, furniture planning, and building service enhancements to improve functionality and support changing business needs
Support office moves, equipment placement, departmental transitions, and storage planning
Assist departments with furniture movement, supply unloading, and related facility support as needed
Establish and manage relationships with external vendors, contractors, and service providers supporting facility operations
Lead sourcing, bidding, negotiation, contract oversight, and service-level performance reviews for facilities-related services and projects
Requisition and purchase tools, equipment, supplies, and materials necessary for facilities and building services operations
Ensure vendors meet quality, safety, compliance, insurance, and performance expectations
Evaluate vendor effectiveness and implement improvements to increase service reliability and cost efficiency
Oversee support services tied to office operations, including stock and distribution of office supplies, as well as receipt and delivery of mail and packages to corporate offices
Ensure workplace service processes are efficient, reliable, and aligned with internal customer expectations
Maintain service standards that support a clean, organized, and professional working environment across locations
Develop, manage, and monitor facilities-related budgets, including maintenance, contracted services, repairs, supplies, capital expenses, and utilities
Identify cost-saving opportunities through preventive maintenance, process improvements, energy efficiency, purchasing discipline, and vendor optimization
Track expenditures and provide leadership with updates, forecasts, recommendations, and ROI analysis related to facility investments and operational improvements
Maintain time and production records, service documentation, and department performance data
Use operational metrics to evaluate service responsiveness, maintenance effectiveness, budget performance, and resource utilization
Confer and work with other departments to coordinate facility-related activities and organizational priorities
Serve as a key internal partner to leadership, HR, EHS, Finance, IT, and Operations on workplace matters, building needs, employee accommodations, space planning, and service support
Provide a high level of responsiveness to business needs while balancing safety, cost, and operational effectiveness

Requirements

Associates degree, technical/trade school certification or equivalent combination of education, specialized training and relevant facilities management preferred
Minimum of 3-5 years of progressively responsible experience in facilities management, building operations, maintenance leadership, or a related field
Previous leadership experience managing facilities teams, contractors, and multi-functional support services is required
Experience overseeing capital projects, preventive maintenance programs, vendor contracts, and budget management strongly preferred
Experience in a corporate, manufacturing, distribution, or multi-site environment preferred
Outstanding leadership and interpersonal skills
Demonstrated conflict resolution abilities
Strong written and verbal communication skills
Ability to interpret and apply company policies
Strong knowledge of facilities operations, building systems, maintenance practices, and workplace service delivery
Demonstrated ability to lead through both strategy and execution, translating business needs into practical facilities solutions
Strong understanding of regulatory compliance, safety standards, and risk management related to facilities operations
Proven skill in budgeting, forecasting, cost control, and capital planning
Experience with vendor sourcing, contract administration, and service-level oversight
Strong project management, planning, prioritization, and organizational skills
Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, technical reports, and specifications
Ability to write reports, business correspondence, operating updates, and project summaries
Strong analytical and problem-solving skills, including the ability to identify root causes and implement practical solutions
Ability to work effectively with executives, employees, contractors, and cross-functional stakeholders
Intermediate proficiency in Microsoft Office applications is required
Ability to perform business math, including percentages, measurements, budgets, and usage tracking
Valid driver's license and proof of insurability required

Nice to have

Certified Facility Manager (CFM), Facility Management Professional (FMP), OSHA coursework, project management certification, or related professional certifications preferred
Stronger reporting, budgeting, and presentation capability is preferred
Experience with computerized maintenance management systems (CMMS), facility work-order platforms, and building service tracking systems preferred

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