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The ExtraCare Charitable Trust are currently recruiting a Facilities Maintenance Assistant at their New Oscott Village location. This is a fantastic opportunity for an experienced and technically skilled maintenance professional to join a friendly, dedicated team within a modern retirement village environment. As a Facilities Maintenance Assistant, you will support the day-to-day maintenance and smooth operation of the village, carrying out planned preventative maintenance (PPM), reactive repairs, and general fault-finding across building services and facilities systems. The role includes a wide range of maintenance duties including basic plumbing, electrical repairs, carpentry, painting and decorating, health and safety inspections, and general building upkeep to ensure the village remains safe, compliant, and well maintained for residents, visitors, and staff. Working as part of a supportive and customer-focused environment, you will play a key role in maintaining high standards throughout the village while supporting ExtraCare's mission of delivering "better lives for older people". This opportunity would suit a reliable, proactive, and hands-on maintenance professional who takes pride in delivering excellent service and creating a safe and welcoming community for residents.
Job Responsibility:
Carry out planned preventative maintenance, reactive repairs, and statutory compliance checks across the village
Perform health and safety inspections, life-critical system testing, and daily operational checks in line with legislation and company procedures
Ensure repair requests are prioritised, completed within target timescales, and delivered to a high standard
Support the management of void properties, including water safety checks, flushing routines, and general repairs
Work alongside contractors to ensure safe working practices, compliance with risk assessments, and quality workmanship
Provide general handyman support to residents, including minor repairs and furniture assembly where required
Maintain accurate maintenance records, raise purchase orders, and report defects using company systems
Assist with staff induction, fire safety training, risk assessments, and resident queries or complaints
Conduct regular site inspections to identify hazards and maintain a safe, clean, and compliant environment
Support the Maintenance Supervisor and take responsibility for maintenance operations in their absence
Requirements:
Ideally, a facilities background in a multi-dwelling building
Skills in carpentry and plumbing
Flexible to support the village during emergency situations and outside of normal working hours as required on a rota basis
To take responsibility for the repairs and maintenance service with your team on-site
Have a working knowledge of MS Word and Excel to maintain a system for logging maintenance requests
Be reliable, punctual, and able to work unsupervised
Able to demonstrate strong communication skills including empathy
Excellent attention to detail
Committed to health and safety
Nice to have:
COSHH or IOSHH desirable
What we offer:
33 days annual leave (FTE) pro-rata for part-time
Buy and sell holiday
Free life insurance
Cycle2work scheme
Attendance reward
Free use of on-site gym
Up to 9% employer pension contribution (5% employee)