Facilities Lead

• Solve maintenance requests submitted via ticketing system
• Report completed tickets via ticketing system
• Execute short lead time tasks
• Report to Facilities Manager and Lead for daily work schedules
• Assess and resolve maintenance issues onsite
• Periodically coordinate with Facilities Manager to discuss building health
• Minor wall repair and paint touch ups in a proactive manner
• HVAC filter changing and cleaning
• Repair storefront doors and change locks
• Key duplicating
• Furniture assembly, relocation and repairs
• Assist Facilities Leads with preventative maintenance on all appliances
• Light bulb changing
• Escort and assist outside vendors as needed
• Install and remove member logos

• Excellent communication and organization skills
• Strong organization skills with the ability to multitask
• Customer service and/or hospitality experience a plus
• Passion and understanding for WeWork’s mission and values
• Proficient in basic computer skills
• Ability to lift up to 40 lbs
• Ability to communicate in English
• Ability to work with a large, diverse group of employees and suppliers
• Desire to learn and seek new challenges
• Detail oriented, pays attention to details regarding processes and extra attention to special requests
• Ability to work with a large, diverse group of employees and vendors

Customer service and/or hospitality experience a plus