Facilities Help Coordinator

• Manage incoming maintenance requests, logging and prioritising tasks
• Assign jobs to internal teams and external contractors
• Keep nursery managers updated with clear and timely communication
• Coordinate reactive and planned maintenance (PPM)
• Track statutory inspections and ensure compliance standards are met
• Maintain accurate records and asset registers
• Ensure contractor compliance (RAMS, DBS, ID checks)
• Monitor key areas such as water hygiene and escalate issues
• Support compliance with Ofsted, EYFS and H&S standards
• Obtain quotes, raise purchase orders and track spend
• Build and maintain strong contractor relationships
• Maintain CAFM systems and data accuracy
• Produce regular reports on activity and performance
• Support small works and refurbishment projects
• Coordinate urgent responses when issues arise

• Experience coordinating facilities or maintenance across multiple sites
• Strong organisational skills with the ability to prioritise workloads
• Confident communicator with a customer-focused approach
• Experience working with contractors and managing requests end-to-end
• Comfortable using systems (CAFM, MS Office, reporting tools)
• GCSEs (or equivalent) including English and Maths
• Full UK driving licence

• Experience in childcare, education, or regulated environments
• IOSH / NEBOSH or similar health & safety qualifications
• Knowledge of compliance areas such as Legionella or asbestos
• Experience with CAFM systems and reporting

25 days + bank holidays