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Facilities Help Coordinator

United Kingdom, Theale 32000.00 GBP / Year · Job Posted March 26, 2026
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Job Description

We’re looking for a highly organised and proactive Facilities Help Coordinator to be the first point of contact for all property and maintenance requests across our nursery estate. This is a great opportunity to join a fast-paced, supportive team in a role where you can make a real impact across multiple sites. You’ll be at the heart of ensuring our environments are safe, compliant, and running smoothly every day.

Job Responsibility

  • Manage incoming maintenance requests, logging and prioritising tasks
  • Assign jobs to internal teams and external contractors
  • Keep nursery managers updated with clear and timely communication
  • Coordinate reactive and planned maintenance (PPM)
  • Track statutory inspections and ensure compliance standards are met
  • Maintain accurate records and asset registers
  • Ensure contractor compliance (RAMS, DBS, ID checks)
  • Monitor key areas such as water hygiene and escalate issues
  • Support compliance with Ofsted, EYFS and H&S standards
  • Obtain quotes, raise purchase orders and track spend
  • Build and maintain strong contractor relationships
  • Maintain CAFM systems and data accuracy
  • Produce regular reports on activity and performance
  • Support small works and refurbishment projects
  • Coordinate urgent responses when issues arise

Requirements

  • Experience coordinating facilities or maintenance across multiple sites
  • Strong organisational skills with the ability to prioritise workloads
  • Confident communicator with a customer-focused approach
  • Experience working with contractors and managing requests end-to-end
  • Comfortable using systems (CAFM, MS Office, reporting tools)
  • GCSEs (or equivalent) including English and Maths
  • Full UK driving licence

Nice to have

  • Experience in childcare, education, or regulated environments
  • IOSH / NEBOSH or similar health & safety qualifications
  • Knowledge of compliance areas such as Legionella or asbestos
  • Experience with CAFM systems and reporting

What we offer

25 days + bank holidays

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