Facilities Coordinator Job at Flannels (Shirebrook)

Facilities Coordinator

Flannels

Location:
United Kingdom , Shirebrook

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This is an exciting opportunity to join the Facilities team and play a key role in maintaining the freehold and leasehold properties within the group estate. You will ensure compliance with hard and soft services requirements that impact day-to-day operations, health & safety, and cost control. Reporting to the Head of UK Retail Facilities, you will manage planned and reactive maintenance, liaise with contractors and internal teams, and support the wider facilities to function across the business. This role will be based onsite circa 3 days per week at our Shirebrook HQ with 2 days travel

Job Responsibility:

Manage planned and reactive maintenance for hard and soft services
Administer software systems used to control operations
Liaise with stores, contractors, suppliers, and internal departments
Review invoices and purchase orders before approval to ensure accuracy and compliance with group requirements
Maintain control of budgets, monitoring expenditure and reporting regularly
Interrogate and approve quotes in line with financial guidelines
Organise works with contractors and support project works as required
Assist with store closures and new site acquisitions
Work on CAFM Portal system, assessing and triaging tickets
Take and make calls on the Facilities mobile., where you will be allocated a region to look after
Cover Main reception as required, on a Adhoc basis
Participate in rotation “On Call” for the facilities department for escalation purposes out within office hours
Build strong relationships with store teams, contractors, and the Facilities team
Deliver high-quality, business-focused services with an emphasis on collaboration and support
Ensure store teams are trained on ARMS and understand ticket logging and updates
Review and influence standard operating procedures to improve efficiency and compliance
Attend project handover meetings to ensure snagging issues are resolved, and documentation is complete
Log handover audits and chase outstanding works to meet specification standards
Conduct site audits before and after PPM visits, ensuring all issues are logged and resolved
Verify compliance documents are accessible and up to date on ARMS and in-store

Requirements:

3 yrs Minimum experience in Facilities
Experience working within a team
Strong and compassionate collaborator with the ability to work well within a team and to use your own initiative with a “Can Do” attitude
Ability to utilise computer software used within the office (experience of use of a CAFM software is required)
Articulate and excellent written and verbal communicator
Flexibility is required when managing your own workload with the ability to multi-task
Ability to problem solve and remain calm under pressure, whilst proactively reacting within a fast-paced environment
A proactive attitude, strong communication skills, and the ability to manage multiple priorities are key

What we offer:

Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse
Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free
Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support

Additional Information:

Job Posted:
February 20, 2026

Work Type:

On-site work

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