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Facilities Coordinator

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Morson Talent

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Location:
United Kingdom , Crawley

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

13.00 - 14.00 GBP / Hour
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Job Description:

We are seeking a proactive and customer focused Facilities Coordinator to join a high performing onsite team supporting a leading global organisation within the life sciences and healthcare sector. This is a key front line role, acting as the first point of contact for clients, visitors, and service partners, ensuring the smooth and efficient operation of a busy corporate facility. You will play an essential part in maintaining a safe, functional, and high quality workplace environment, helping to deliver an exceptional day to day experience for all building users.

Job Responsibility:

  • Act as the primary interface for clients, visitors, and guests, delivering a professional and service driven experience at all times
  • Support day to day building operations including coordination of multiple service lines across the facility
  • Carry out light building maintenance tasks and escalate issues where required
  • Manage goods in, mailroom, and internal distribution activities
  • Respond to and resolve issues relating to building services including cleaning, catering, vending, security, parking, furniture, and meeting spaces
  • Provide hands on support across the facility as required to ensure smooth operations
  • Liaise with vendors, contractors, and service providers to ensure work is completed efficiently with minimal disruption
  • Monitor service delivery performance and support achievement of KPIs and SLAs
  • Report operational issues and performance updates to the Facility Manager
  • Maintain a strong focus on continuous improvement and client satisfaction
  • Ensure timely follow up on client requests and service issues
  • Support coordination of onsite services and ensure a consistently high standard of workplace experience
  • Undertake any additional duties required to support the facility and wider team

Requirements:

  • Strong customer service background, ideally within facilities management, property, hospitality, or corporate services
  • Comfortable working in a fast paced onsite environment
  • Excellent communication and problem solving skills
  • Proactive, hands on, and solutions focused approach
  • Ability to coordinate multiple service streams and manage competing priorities
  • Strong attention to detail with a commitment to service excellence

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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