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Aquent is partnering with a leading enterprise in a critical sector, dedicated to delivering exceptional service and operational excellence across its extensive network. This organization is at the forefront of its industry, constantly innovating to meet the evolving needs of its customers and stakeholders. We are seeking a highly motivated and detail-oriented individual to join their team and make a significant impact on maintaining the integrity and efficiency of their operational processes.
Job Responsibility:
Manage work order queues and proposals with precision and efficiency
Review and process all temporary increase requests, ensuring proper documentation and approval
Monitor increased services to ensure compliance and effective resource allocation
Assist in the de-escalation process for increased service needs, resolving issues promptly
Coordinate effectively with vendors to ensure timely and quality service delivery
Adjust service levels as required to meet operational demands and standards
Monitor compliance across all managed services and vendor agreements
Perform administrative tracking and reporting to support program objectives
Requirements:
Be authorized to work in the United States
Not require sponsorship of any kind for the duration of the assignment
Be able to work on a W-2 basis. C2C or 1099 is not permitted for this position
2+ years of experience in recognizing and measuring key performance indicators (KPIs)
2+ years of experience in property, vendor, or program management
2+ years of analytical and reporting experience, with a keen eye for detail
2+ years of vendor management experience, including conducting vendor business reviews
2+ years of experience managing multiple projects simultaneously, demonstrating strong organizational skills
3+ years of proficiency with MS Office Suite (Word, Excel, PowerPoint, Outlook)
High school diploma or GED required
Exceptional communication and interpersonal skills, with the ability to collaborate effectively with various stakeholders
Strong problem-solving abilities and a proactive approach to operational challenges
Nice to have:
Bachelor’s Degree in Business Administration, Marketing, Finance, or a similar field
2+ years of relevant work experience in addition to the core requirements