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On behalf of a global leader in Integrated Facilities Management, we are seeking two experienced Facilities Coordinators to join a dedicated on-site team. This role is based at the state-of-the-art headquarters of a major Australian bank close to Redfern station. You will join a vibrant, multicultural team that prioritises transparency, collaboration, and a high performance vision. As the primary point of contact for facilities matters, you will function as the bridge between corporate stakeholders and essential building services. You will be working in a call centre that operates between the hours of 7am – 7pm, Monday – Sunday; therefore, you must be available for shifts set within these times, including weekends.
Job Responsibility:
Managing incoming facilities requests via phone and email channels
Ensuring prompt resolution and continuity of service by coordinating with providers
Updating and reconciling service records to ensure accuracy across help desk platforms and Excel
Acting as the key administrative point of contact for on-site activities and warehouse coordination
Requirements:
Proven experience in Facilities Coordination or corporate Help Desk environments is essential
You are a mature, self-contained professional who understands corporate etiquette and represents the brand with poise
A proactive self-starter approach is required, especially when managing high volumes during peak periods
Proficiency in Excel and help desk software is required
the ability to maintain data integrity is paramount
Willingness to complete standard background checks and onboarding procedures
What we offer:
Work on-site at a world-class corporate precinct
Gain experience working for a top-tier firm with international standards
Consistent 38-hour work weeks with rotating shift patterns
Benefit from a supportive management team with an open-door policy
Working Holiday Visa holders are welcomed to apply