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Anabas is a national Facilities Management company specialising in delivering high-quality workplace experiences for corporate office occupiers. We take pride in creating environments where people feel supported, valued, and able to perform at their best. We are seeking a Facilities Contract Support Manager to work alongside our Account Director, supporting the delivery of FM services across multiple client accounts in Central London. This is a highly visible, client-facing role suited to someone who values professionalism, collaboration, and outstanding service delivery. This role offers clear career development, with the opportunity to progress into an Account Manager position as your experience grows.
Job Responsibility:
Support the delivery of Facilities Management services across multiple client sites
Build strong, professional relationships with clients and on-site teams
Provide guidance and operational support to site-based Facilities Managers
Take ownership of contract administration, including estimates and quotations
Support recruitment, onboarding, and ongoing training of operational teams
Ensure Health & Safety standards, processes, and records are fully compliant and up to date
Provide hands-on operational support during peak periods or where staffing challenges arise
Identify opportunities to improve service delivery and operational processes
Prepare and contribute to monthly client reports as directed by the Account Manager
Act as the main operational point of contact in the absence of the Account Manager
Requirements:
Experience in Facilities Management or a similar operational, client-facing environment
A professional, calm, and approachable manner
Strong organisational skills with a proactive, solutions-focused mindset
Comfortable working across multiple sites and managing competing priorities
Committed to delivering excellent service and supporting teams on the ground
What we offer:
33 days holiday per year (including Bank Holidays)