Facilities Cleaning Assistant Manager

• Direct management of the day to day delivery of the cleaning service within but not limited to civic buildings, schools both maintained and academy and private enterprise
• Ensure cleaning is carried out in accordance with the commercial contract, defined cleaning specification and industry best practice standards
• Direct line manage Area Cleaning Supervisors and indirectly the wider cleaning team and operatives
• Ensure suitable arrangements have been put in place on a daily basis to cover all contracts
• Ensure commercial, health, safety and welfare business processes are developed and embedded
• Ensure required documentation is retained and readily accessible
• Robustly manage work place absence and attendance
• Ensure deadlines are met on time and accurate
• Carry out training and performance reviews
• Conduct audits on compliance and standards
• Ensure recruitment meets needs
• Proactively engage with client representatives Business Managers and Heads of Establishments to ensure expectation and delivery are aligned
• Work closely with the wider Fleet and Facilities Services team where a one team approach is crucial to success.

• Relevant experience in a related sector
• Extensive relevant business and office-based experience
• Flexibility with hours of delivery to accommodate business needs and operational hours
• Knowledge of relevant industry best practice standards
• BICS or City and Guilds or similar recognised industry trained
• Business/Management/Supervisory qualification
• A current UK category B driving licence is required and use of own vehicle with business use insurance, for which an essential car allowance and mileage reimbursement is paid
• Computer literate with high standard of numeracy, literacy and verbal skills
• Enhanced DBS will be required
• Ability to develop and gain new experience
• Ability and willingness to undertake training as directed by the organisation, some of which could require overnight stays and personal commitment to achieve
• The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post
• In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. Sponsorship is not available for this role
• therefore, you must have the right to work in the UK to be eligible for appointment.

A period of opportunity for completion of agreed and funded training can be provided for the right candidate if all essential criteria in the Person Specification are not initially met.

• 26 days annual holiday - raising to 31 after 5 years of service (pro-rata)
• Access to our attractive and competitive benefits package
• Access to our Health & Wellbeing Programme
• Local Government Pension Scheme
• Employee discount scheme for national and local retailers
• Essential car allowance and mileage reimbursement.