Facilities Call Center Specialist Job at Robert Half (Menlo Park)

Registered Nurse - Poison Control Call Center Specialist

The Poison Control Specialist manages and triages poison cases/exposures. Assess...

Location

United States , Kansas City

Salary:

Not provided

The University of Kansas Health System

Expiration Date

Until further notice

Requirements

High School Graduate
Associate Degree Nursing
Pervious critical care experience
Licensed Registered Nurse (LRN) - Multi-State - State Board of Nursing
Basic Cardiac Life Support (BLS or BCLS) - American Heart Association (AHA)
Certified Specialist in Poison Information - American Association of Poison Control Centers (AAPCC) after hire in accordance to the Poison Center Policy
Excellent communication both verbal and written
Computer skills
Windows and Word processing

Job Responsibility

Manages and triages poison cases/exposures
Assesses the severity of the exposure, identifies the toxic substances, and calculates the amount ingested and relates it to the toxic level of the identified substance
Determines the appropriate treatment and recommends specific treatment at home or medical treatment in an emergency department or other health care facility
Uses a courteous and professional customer-focused approach while interacting directly or on the telephone with customers
Directs customers with potential problems to the supervisor or administrator as appropriate
Provides poison and drug information to health professionals and the general public
Completes all appropriate documentation for each exposure case
Completes all required verbal or written follow-up in response to poison center calls
Serve as a preceptor for students and residents
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department

Fulltime

Command Center Specialist

Communicates both written and verbally with Supervisors, Officers, Management, a...

Location

United States , Detroit

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

High school diploma or equivalent, college education, and/or security/law enforcement/dispatch experience preferred
Minimum (3) years' experience in dispatch operations, communications, and call center operations in security, law enforcement, fire department, EMS, or other emergency first responder capacity
Ability to read, write, speak, hear, and communicate clearly in the English language
Able to multitask in a fast-paced environment
CCTV system operating experience
Ability to sit for 8 hours, excellent typing skills, and ability to listen and respond to the radio
Able to respond to emergency situations in a calm and composed manner
Basic computer knowledge and skills in Microsoft Suite
Good oral, written, and listening skills
Good analytical skills, including the ability to lead, facilitate, plan, document, and organize

Job Responsibility

Communicates both written and verbally with Supervisors, Officers, Management, and other emergency ancillary departments
Maintains all electronic and written documents pertaining to records for the department for detail and accuracy
Answers incoming phone calls and dispatches security personnel appropriately to all emergency and non-emergency situations in the building
Act in partnership with officers, supervision, and facility management to maintain the day-to-day operations of the facility
Answers and responds to incoming phone calls to the operations center
Coordinate patrol operations through communication and surveillance systems
Prioritize and dispatch patrol personnel in response to calls for service in the center
Maintain electronic and written records pertaining to the department and center
Monitor CCTV system for both emergency and non-emergency incidents
Monitor and operate access control systems

What we offer

This position is benefit eligible

Fulltime

Specialist, Data Center Operations

Jones Lang LaSalle is currently seeking a BOMA Certified Operating Engineer as p...

Location

United States , Irvine

Salary:

113900.00 USD / Year

JLL

Expiration Date

Until further notice

Requirements

Must maintain current BOMA Certified Operating Engineer certification with ongoing continuing education requirements
Minimum 3-5 years’ experience in data center or mission-critical facility operations
Advanced knowledge of: UPS systems, battery monitoring, and power quality analysis
Redundant cooling systems and environmental controls
Building automation systems (BAS) and critical monitoring systems
Fire suppression systems specific to data center environments
Electrical distribution systems including automatic transfer switches
Should have a working knowledge of building automation, system controls and fire alarm systems
Proficient computer skills and experience working with Direct Digital Control systems is desirable with advanced SCADA and BMS system experience
Must have general knowledge of industry maintenance and repair practices with specific expertise in Data Center environment

Job Responsibility

Oversee the maintenance and continuous operation of all building systems including fire/life safety, mechanical (HVAC, plumbing, controls) electrical (lighting, UPS, PDU, generators, primary switchgear), cabling (data and voice, broad band), lighting and temperature controls systems, critical environments, light construction (painting, doors, relights, locks), digital systems (fire alarm, duress, card access, etc.)
Manage critical infrastructure systems including: UPS systems oversight and testing protocols
Redundant cooling systems (CRAC/CRAH units, chilled water systems)
Environmental monitoring systems (temperature, humidity, leak detection, air quality)
Raised floor management and hot/cold aisle containment systems
Advanced fire suppression systems (FM-200, VESDA early warning detection)
Critical power distribution monitoring (PDU, busway, automatic transfer switches, etc)
Server room access control and security protocols
Utilize staff and contract with outside vendors as necessary
Support Chief Engineer and maintenance staff including hiring, training and personal development

What we offer

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

Fulltime

Operations Support Representative II

Provides vital dispatch and communication support for the entire University and ...

Location

United States of America , Rochester

Salary:

18.65 - 26.11 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

High School diploma or equivalent and 2 years of related work experience, including one year in the Facilities Customer Service Department required
Or equivalent combination of education and experience
Customer Service, Control Center, and Emergency response experience required
Skills with typing/keyboarding required
Familiarity with Microsoft Office, and the ability to utilize multi-line telephones and other office equipment, including copiers, scanners, and printers required
Ability to articulate professionally required
Proven ability to react to stressful situations in a calm and professional manner required
National Incident Management System (NIMS) certification within 1 year required

Job Responsibility

Responds to service calls and requests by answering telephone, e-mail, and web-based, including social media, service call requests
Troubleshoots response to the nature of the request, with special attention to critical situations
Determines appropriate responses based on the nature of the request
Creates and dispatches work orders to appropriate personnel and departments
Determines which service calls should be elevated to emergency status
Determines if work request is billable
Obtains and verifies Workday/FRS accounts to ensure accurate billing of services
Continuously monitors and responds to building automation system alarms
Analyzes multiple alarms and compares to shutdown notices or control center shutdowns
Obtains authorization to contact (call-in) internal Facilities staff or other University personnel accordingly

Parttime

New

Operations Specialist

We are looking for an Operations Specialist to join our team in Oakland, Califor...

Location

United States , Oakland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in operations management, including overseeing facilities and administrative systems
Familiarity with call center metrics, consumer lending, and consumer banking processes
Knowledge of the credit card industry and criticality analysis
Strong ability to plan and execute scalable operational processes
Excellent organizational skills with the ability to manage multiple priorities
Effective communication skills for vendor management and team leadership
Proficiency in maintaining detailed records and operational documentation
Ability to coordinate logistics for travel and events effectively

Job Responsibility

Develop and implement operational policies and procedures to enhance organizational efficiency and compliance
Manage facilities across multiple locations, ensuring safety, accessibility, and functionality of workspaces
Coordinate vendor relationships and oversee procurement of supplies, equipment, and other operational resources
Supervise administrative staff, providing guidance, coaching, and establishing clear workflows
Organize logistics for staff travel, including international arrangements, and support planning for organizational events
Collaborate with the finance team to ensure vendor contracts, expenses, and procurement align with financial policies
Maintain accurate records and documentation related to facilities, inventory, and operational activities
Monitor and improve day-to-day operations of both physical and virtual workspaces to support staff productivity
Ensure shared spaces such as conference rooms and event areas are efficiently managed and utilized

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

M&E Engineer

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

Malaysia , Subang Jaya

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Proficient in English through all mediums of communication
Ability to write and review good quality detailed work scripts, methods of procedure, and standard operating procedures
Prepare incident report
Bachelor’s Degree in Electrical or Mechanical engineering with relevant work experience is required
Candidate with relevant professional licenses or certification has an advantage such as energy management
Good knowledge in mechanical or electrical system operation and maintenance for system such as cooling systems, fire suppression and alarm system, BMS, uninterruptible power supply (UPS), diesel generator and electrical LV & HT power distribution
Knowledgeable in HVAC, mechanical or electrical system design, able to study single line diagram, schematic diagram, and systems layout
Perform engineering calculations such as cooling load calculation, electrical load calculation, etc.
Must be a team player and able to work independently to resolve issues
Proficient in computer applications and software, including commercial computerized maintenance management systems, Microsoft Word, PowerPoint and Excel

Job Responsibility

Support all critical operations and maintenance work in a data center facility for full uptime
Develop work operation processes, conduct training, preparation of reports, implement operations work practices and liaison with tenants for work implementations
Develops installation and maintenance Change Control Work application
Implementations or ensure implementations of Change Control work method statement including LOTO (log out/tag out) required under Change Management Workflow Process for assigned facilities and systems
Responsible for protecting and improving the value of our assets and ensuring the critical engineering systems reliably perform their intended function
Assist site engineer and technician in performing hands-on operations, conduct equipment/system functional inspection and troubleshooting prior calling vendor/equipment supplier specialist on-site
Support engineer in system troubleshoot ensuring critical systems performed in critical environment is accomplished efficiently with no unplanned downtime and inconvenience to customer
Monitoring through BMS and site inspection to ensure continuous trouble-free operation
Check malfunctioning equipment and ascertains corrective action required to restore to satisfactory operating condition
Periodically inspect and examine the maintained equipment/system done by maintenance vendor or inhouse technician

Fulltime

Gsoc operator

As a Global Security Operations Center (GSOC) Specialist, you will use open-sour...

Location

United States , Indianapolis

Salary:

25.00 - 26.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

Must have a minimum of 2 years or more of GSOC Experience or equivalent. (Emergency Call Center, Alarm Monitoring Center etc.)
Must be well versed in current GSOC technologies such as ProWatch, Hakimo, ExacVision, Scylla AI or weapons-detection software, and radio-communications systems
Ability to attend training events that fall outside normal work hours
Competence with MS Office Suite and other database systems
Must be willing to sign an NDA and maintain strict confidentiality
Must be able to communicate effectively, both verbally and in writing
Must be able to disseminate information effectively and confidently to individuals, groups, peers, clients, executives, and stakeholders
Must be able to quickly adapt and excel in dynamic situations
Prepare written reports of incidents in the proper format and with correct grammar and spelling
Ability to maintain a professional demeanor during stressful situations

Job Responsibility

Work in a physical security focused Global Security Operations Center, analyzing threats and vulnerabilities
Monitor alerts, investigate incidents, escalate as appropriate, and follow up as needed
Write and publish physical security incident investigation reports to provide situational awareness and communicate risks to management
Execute day-to-day monitoring, incident detection, and reporting
Collect, evaluate, and disseminate situations and incidents relating to CCTV and Access control systems, at the GSOC level--to support the safety and security of client personnel, facilities and assets, business operations, and reputation
Use open-source material to find, research, and assess information that could indicate a potential concern to the Client, their employees, and their interests
Contribute to procedures and processes to standardize and enhance risk management
Work closely with physical security officers and specialists

What we offer

Medical/Dental/Vision
life insurance
Paid employee training and development
401K
Employee assistance programs
Paid holidays and flexible PTO (Paid Time Off)

Fulltime

New

Part Time Data Center Technician

As a Microsoft Part Time Data Center Technician (DCT), you will stage, set up an...

Location

United Kingdom , Newport

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

High school diploma, HND, or equivalent and basic knowledge of computer hardware and components
some previous experience supporting IT equipment or related technology
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud background check

Job Responsibility

Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption
Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs)
Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance
Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists
Assists and provides guidance to other technicians to complete challenging or complex tasks
Completes required training aligned to the role and workload
observes more experienced technicians to gain hands-on experience and relevant on-the-job training
Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work
Undertakes on call duties when required and travels to other sites to assist from time to time
Has pride and a sense of accountability for the service quality, completeness, and resulting user experience

Parttime

Facilities Call Center Specialist

Robert Half

Location:
United States , Menlo Park

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 22, 2026

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