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Facilities Business Operations Coordinator

United States, Falls Church · Job Posted February 04, 2026
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Job Description

The Facilities Business Operations Coordinator contractor will provide full-time, on-site support to the Facilities Enterprise (FE) Division, working under the direct supervision of the Deputy Chief of Business Operations. This role is essential in ensuring operational efficiency, quality service delivery, and coordination across multiple project and facilities management teams. The contractor will act as a key liaison between stakeholders, oversee administrative functions, and drive continuous improvement in support processes.

Job Responsibility

  • Serve as the primary point of contact for the FE division's SF182 training request process, including package consolidation, routing, and SOP development
  • Oversee and coordinate communication between Project Managers and Facility Managers to ensure consistent delivery across the FE project portfolio
  • Track and report on project status regularly
  • maintain accurate and up-to-date records
  • Lead quality assurance efforts by developing and implementing quality programs to ensure high service levels
  • Coordinate and manage candidate interviews, surveys, and the contractor selection process in collaboration with DHA FE POCs and Partnerships
  • Manage onboarding and offboarding of aligned contractors, including coordination with Security, Business Ops, and the Education Coordinator for CAC and building access
  • Facilitate Kick-Off Meetings for new contractors with FE Branch Chiefs/POCs both in person and via Microsoft Teams
  • Maintain a current list of all contract personnel by name and contract number, with timely updates upon onboarding/offboarding
  • Administer the FE Administrative SharePoint site
  • ensure content is accurate, updated, and provide recommendations for improvement
  • Maintain and update the Front Office Procedures Guide
  • Support continuous improvement initiatives for Planning & Design (P&D), Compliance & Integration (C&I), and Staff & Administration (SA) branches
  • Act as access control gatekeeper for the Master Project List (MPL) and related Microsoft Teams channels
  • Coordinate document organization efforts quarterly across various platforms including Architecture Library, G: Drive, CONNECT.gov, and WCFT
  • Conduct monthly reviews of MPL pivot charts/tables to verify data accuracy and functional integrity

Requirements

  • Bachelor’s degree in Business Administration, Office Management, or a related field
  • Familiarity with business operations, federal administrative procedures, and quality assurance practices
  • Strong interpersonal skills to effectively interact with government officials, internal staff, and external stakeholders
  • High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and SharePoint
  • Basic understanding of database management and data analysis
  • Excellent written and verbal communication skills
  • Strong organizational and time management skills, with the ability to multitask and meet deadlines
  • Experience drafting, editing, and managing official correspondence and reports
  • Analytical and problem-solving skills with attention to detail

Nice to have

  • Experience supporting government or Department of Defense (DoD) organizations
  • Working knowledge of CONNECT.gov, WCFT, and other federal project management tools
  • Familiarity with DHA systems and procedures is a plus

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