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Anabas is a dynamic national Facilities Management company focused on supporting corporate office occupiers who want to provide an exceptional workplace experience for their staff and customers. We are seeking a professional and proactive Facilities Assistant to deliver outstanding front-of-house and facilities support. This is a client-facing role where you will be expected to provide a 5-star customer experience, ensuring all services are delivered seamlessly and to the highest standard.
Job Responsibility:
Deliver outstanding front-of-house and facilities support
Provide a 5-star customer experience
Act as the primary point of contact between Anabas and the client
Maintain excellent relationships
Take ownership of day-to-day tasks
Ensure the client’s needs are met
Escalate issues promptly
Act as the ‘go-to’ contact for all floor occupants and visitors
Support a safe, compliant, and welcoming office environment
Build strong relationships with stakeholders
Ensure compliance with Health & Safety and Environmental standards
Requirements:
Experience in supervising or supporting cleaning services
Excellent interpersonal and communication skills
Strong customer service approach with a professional, confident manner
Proficiency in Microsoft Office and the ability to learn new software packages
A proactive, organised and detail-focused attitude
Ability to take ownership and work both independently and as part of a team
Nice to have:
Experience in a similar role preferable
What we offer:
33 days holiday per year (including Bank Holidays)
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