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We have an exciting opportunity for a Facilities Assistant to join our lovely team at Glentress Forest. Work in one of the UK’s most beautiful forest locations, developing your skills while providing outstanding service to our guests.
Job Responsibility
Carry out general maintenance and repair work to keep cabins in good working order and well-presented
Complete basic decorating and upkeep tasks to maintain high standards of cabin appearance
Respond quickly to maintenance issues and resolve them where possible, using basic tools and repair skills
Paying attention to the little details and delivering daily tasks in a timely and competent manner
Taking pride in delivering exceptional customer service
Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin
Ensure every cabin is regularly audited to keep standards high
Assist across the location as and when required, for example delivering items ordered from the Retreat to cabins or emptying bins on a changeover day
Requirements
A full clean UK driving license
Positive, can-do attitude and a strong work ethic
Ability to work well in a team and communicate effectively with colleagues
Great attention to detail, ensuring high cleanliness standards are met
Some previous experience in a similar role
Willingness to work outdoors in a natural setting, whatever the weather
Basic knowledge of using tools, fixing machinery, and decorating is desirable
A valid driving licence and access to a car, or another reliable means of transport
What we offer
Generous holiday allowance - Take the time you need to recharge
Performance-based bonuses - Earn a 5% bonus (paid quarterly) when customer service targets are met
Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay)
Long service awards and company events - Celebrate success with your team
Pension scheme - Secure your future with our company pension
One full paid day to volunteer - Give back to a cause you care about
Subsidised meals - Discounted food when working on location
Health cash plan & life assurance - Covered by the company to keep you protected
Wellbeing events & activities - Focus on your mental and physical wellness
Save on breaks - Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family
Hundreds of discounts - Save on top brands across the UK