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We are looking for a dedicated Administrative Assistant to join our team in Sleepy Hollow, New York. This long-term contract position involves supporting residents and staff by addressing maintenance needs and ensuring smooth operations. The ideal candidate will bring strong communication and customer service skills to foster a welcoming and efficient environment.
Job Responsibility:
Respond promptly to resident maintenance requests and inquiries, ensuring their needs are addressed professionally
Coordinate and schedule appointments for maintenance services with staff and external vendors
Manage and track work orders to ensure timely completion and accurate documentation
Monitor resident alert systems and provide battery updates or necessary changes as required
Collaborate with team members to maintain an organized and effective workflow
Generate and review reports related to facility operations, ensuring accuracy and compliance
Build positive relationships with residents and staff through clear and empathetic communication
Assist in maintaining the overall functionality and safety of the facility
Proactively identify and resolve operational challenges to improve service delivery
Requirements:
Proven experience in customer service, hospitality, or a related role
Strong interpersonal skills and ability to communicate effectively with diverse groups
Ability to manage multiple tasks and prioritize responsibilities efficiently
Familiarity with scheduling and coordinating appointments
Detail-oriented with the ability to maintain accurate records and reports
Proficiency in handling basic operational systems and processes
A positive and approachable demeanor to foster trust and collaboration
Commitment to providing exceptional service in a fast-paced environment
What we offer:
medical, vision, dental, and life and disability insurance