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We are looking for a Facilities Assistant to support day-to-day workplace operations in Tempe, Arizona. This contract position offers the opportunity to join a collaborative on-site team and help maintain a safe, organized, and responsive environment for employees across multiple office floors. The ideal candidate will serve as a key point of contact for facilities needs, coordinate service requests, and help ensure vendors, building partners, and internal stakeholders receive timely support.
Job Responsibility
Oversee daily facilities activity across the office, proactively identifying issues and ensuring the workspace remains functional, safe, and well maintained
Respond to employee and client facility requests, investigate concerns, and drive timely resolution while providing clear status updates and follow-through
Create, assign, and monitor work orders for engineers, service providers, and external vendors, tracking progress through completion and maintaining accurate records
Coordinate repairs, preventive maintenance, and building support services by working closely with landlords, contractors, and internal team members
Review vendor proposals, collect supporting documentation, confirm completed work, and assist with invoice verification and payment processing
Support site inspections and help uphold location-specific maintenance and safety practices in alignment with established procedures
Monitor vendor performance, provide guidance on work order and billing expectations, and help ensure services are delivered to agreed standards
Assist with complex facilities matters, including urgent building concerns, environmental issues, and recovery-related support, while documenting communications and outcomes
Help organize workplace events and provide operational support that contributes to a positive employee experience
Track service metrics and workflow activity, contribute to KPI and SLA reporting, and assist with facilities help desk coverage as needed
Requirements
Previous experience in facilities coordination, office operations, or workplace support within an on-site corporate environment
Working knowledge of CMMS or other computerized maintenance management systems for handling service requests and asset-related tasks
Ability to manage conference room support, maintenance scheduling, and vendor coordination with strong attention to detail
Comfortable communicating with employees, contractors, landlords, and service providers in a detail-focused and customer-focused manner
Experience reviewing work orders, tracking open issues, and maintaining accurate operational documentation
Familiarity with invoice processing, vendor billing procedures, or administrative support tied to facilities services
Proficiency with standard office technology and the ability to learn tools such as Kronos Timekeeping System when required