Facilities Assistant Job at Brewin Dolphin (Newcastle Upon Tyne)

Facilities Assistant

Brewin Dolphin

Location:
United Kingdom , Newcastle Upon Tyne

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We have an exciting opportunity for a Facilities Assistant to join our Newcastle office on a 12 month FTC basis. The Facilities Assistant plays a key front-facing role in supporting the effective operation of the Newcastle office and wider business. The role has a strong Digital Mailroom focus alongside broader Facilities Management, maintenance, and customer service responsibilities. A high level of accuracy, ownership, and self-motivation is essential. Working as part of a team, on a rota of three shift patterns AM 07:30 – 15:30, MID 08:30 – 16:30 – PM 10:00 – 18:00.

Job Responsibility:

Open, scan, digitise and distribute incoming mail accurately
Email scanned correspondence to recipients first time right
Archive original documents in line with retention standards
Handle original and legal documents with care and confidentiality
Support mail retrieval and outgoing mail fulfilment
Act as first point of contact for all incoming Digital Mailroom related requests. Working to complete requests same day
Monitor and respond to FM helpdesk requests
Manual handling, minor office furniture moves, meeting room set ups, etc
Manage contractors / vendors entering out offices, ensuring due diligence is in place and that new vendors are inducted properly

Requirements:

Highly customer focused with excellent communication skills and able to build / maintain professional relationships with colleagues
Have great organisational skills and attention to detail
Psychically able to lift up to 25kg occasionally
Proficient in Outlook, Teams, Webex, Word, Excel, PowerPoint and Adobe Acrobat

Nice to have:

Facilities Management, Mailroom and Facilities Helpdesk experience preferred
Experience in problem solving using initiative

What we offer:

Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team

Additional Information:

Job Posted:
January 07, 2026

Expiration:
January 20, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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