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The Facilities Assistant is an entry level role within the Facilities Management job family and is responsible for supporting general maintenance and repairs activities within the organization. This role works under supervision of a Facilities Manager/Leader.
Job Responsibility:
Helps to ensure that all maintenance and repairs requests received within the office environment and related buildings are carried out in line with the service level agreement
Assists with coordinating the distribution of and response to all service requests related to the facilities
Provides support with daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act
Helps to conduct daily walkabouts, checking the cleanliness of all areas, especially bathrooms, break rooms and kitchens
Assists with documenting and reporting on in progress, new and/or completed maintenance, and repair requests to management
Helps to coordinate routine maintenance and repairs schedule
Provides support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored
Helps to liaise with all internal and external stakeholders including building services management, security, and access control and cleaning staff
Escalates non-performance of internal and external stakeholders to the management
Assists with any relevant activities as assigned by management
Requirements:
High school certificate
Relevant vocational training
Basic experience in a similar role and preferably a related work environment
Proactive and motivated
Ability to work independently and under supervision
Some knowledge of general hygiene practices
Some knowledge of facility layout
Good verbal and written communication skills
Detail orientated with good organizational skills
Some knowledge of safety practices
Good at time management
Ability to work well under pressure
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times