Facilities Assistant Job at Anabas (Newcastle / North East)

Facilities Assistant

Anabas

Location:
United Kingdom , Newcastle / North East

Category:
-

Contract Type:
Not provided

Salary:

31000.00 GBP / Year

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Job Description:

At Anabas, we are a national facilities management company committed to delivering outstanding workplace experiences for our clients. We pride ourselves on creating safe, welcoming, and well-run environments, with service excellence at the heart of everything we do. We are currently seeking a Facilities Assistant to join our team in a multi-site support role covering client locations across the North East and Yorkshire. Working closely with the National Facilities Manager, you will assist in the day-to-day coordination of facilities services across a portfolio of sites, helping to ensure compliance, service consistency, and a positive client experience. This is a varied and hands-on role that combines site visits, contractor coordination, compliance support, audit activity, reporting, and general operational assistance. It is ideally suited to someone with some facilities experience who is looking to develop their career within a supportive and growing contract.

Job Responsibility:

Assist the National Facilities Manager in the day-to-day management of soft and hard services across the assigned portfolio
Support the implementation of Anabas and client Health, Safety, and Environmental policies through audits, activity oversight, and accurate record-keeping
Conduct regular site visits and audits in line with agreed service frequencies and contractual obligations
Support the supervision of directly employed staff, including involvement in one-to-ones, appraisals, and identifying training needs
Manage third-party subcontractors, including obtaining quotes, monitoring on-site delivery, and issuing permits where appropriately trained and authorised
Work closely with the contract support team to ensure faults, issues, and concerns are resolved promptly and effectively, using systems such as QFM, WAP, and SharePoint
Monitor and support compliance with service level agreements for planned and reactive maintenance tasks
Assist in tracking and reporting statutory compliance requirements in coordination with the hard services team
Promote consistency across all sites in documentation, reporting, record-keeping, and service delivery
Support financial processes including quoting, purchase order receipting, and invoice management
Represent the FM team in client meetings where required, supporting communication and issue resolution
Carry out a range of basic planned and reactive tasks such as minor fabric repairs, basic visual electrical checks, water hygiene monitoring, and small moves or setups, in line with training, competence, and risk assessments
Complete any other reasonable tasks to support contract delivery and meet client expectations

Requirements:

Full UK driving licence required
Experience in a client-facing facilities environment
Strong customer service and interpersonal skills
Good organisational skills and attention to detail
Comfortable working across multiple sites and managing competing priorities
Able to build positive working relationships with site teams, clients, and contractors
Flexible and adaptable approach to tasks and travel
Health and Safety awareness desirable

What we offer:

33 days holiday per year which includes bank holidays
Employee Assistance Programme for wellbeing support
Recognition and reward scheme
Cycle to Work scheme
Life Insurance (1 x annual salary)
Recommend a friend scheme
Regular company events
Training and development opportunities to support your career growth

Additional Information:

Job Posted:
April 12, 2026

Expiration:
April 30, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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