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Facilities Assistant

Anabas

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Location:
United Kingdom, Swindon

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Category:
-

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Contract Type:
Not provided

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Salary:

31000.00 GBP / Year

Job Description:

We’re currently seeking an experienced and enthusiastic Facilities Assistant (Floor Captain) to join our growing team. This is a highly client-focused, operationally hands-on role where you’ll play a key part in creating a first-class workplace experience. You’ll act as a visible point of contact for our client’s teams, taking ownership of floor operations and ensuring service delivery meets and exceeds expectations.

Job Responsibility:

  • Assist the National Facilities Manager in the day-to-day management of soft and hard services across the assigned portfolio
  • Support the implementation of Anabas and client Health, Safety, and Environmental policies through audits, activity oversight, and accurate record-keeping
  • Conduct regular site visits and audits in line with agreed service frequencies and contractual obligations
  • Assist in supervising directly employed staff, including involvement in appraisals, one-to-one reviews, and identifying training needs to support team development
  • Manage third-party subcontractors, including obtaining quotes, supervising on-site delivery, and issuing permits where appropriately trained and authorised
  • Collaborate with the Contract Support Team to ensure all faults, issues, and concerns are resolved promptly and effectively
  • Monitor and support compliance with service level agreements (SLAs) for all planned and reactive maintenance tasks
  • Assist in tracking and reporting statutory compliance requirements in coordination with the hard services team
  • Promote consistency across all sites in documentation, reporting, record-keeping, and service delivery
  • Support financial processes including quoting, purchase order receipting, and invoice management
  • Represent the FM team in client meetings where required, supporting communication and issue resolution
  • Carry out a range of basic planned and reactive tasks such as minor fabric repairs, basic visual electrical checks, water hygiene monitoring, and small moves or setups
  • Complete any other reasonable tasks to support contract delivery and meet client expectations

Requirements:

  • Proven experience in a client-facing facilities or hospitality environment
  • Exceptional customer service and interpersonal skills
  • Strong operational awareness with attention to detail
  • Able to motivate and support staff, leading by example
  • Flexible and adaptable approach to tasks and working hours
  • Health and Safety awareness desirable (training provided)
What we offer:
  • 33 days holiday per year which includes bank holidays
  • Employee Assistance Programme for wellbeing support
  • Recognition and reward scheme
  • Cycle to Work scheme
  • Life Insurance (1 x annual salary)
  • Recommend a friend scheme
  • Regular company events
  • Training and development opportunities to support your career growth

Additional Information:

Job Posted:
December 06, 2025

Expiration:
December 31, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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