Facilities Assistant Job at Robert Half (San Francisco)

Facilities Assistant

Robert Half

Location:
United States , San Francisco

Category:
Office Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are looking for a focused Facilities Assistant to support day-to-day maintenance coordination across a large property portfolio in San Francisco, California. This contract position is ideal for someone who thrives in a fast-paced environment, communicates effectively with tenants and internal teams, and can keep multiple service requests moving efficiently from intake to resolution. The role will serve as a key point of contact for maintenance activity, vendor coordination, and building-related updates while helping ensure responsive service and strong operational follow-through.

Job Responsibility:

Manage incoming maintenance requests from tenants, staff, and property teams, ensuring each issue is accurately documented and routed for action.
Open, assign, monitor, revise, and complete work orders within Yardi while maintaining timely updates across a portfolio of more than 20 buildings.
Evaluate service providers and build strong working knowledge of approved vendors to support effective scheduling and vendor selection.
Coordinate daily dispatching of tasks to internal maintenance personnel and union vendors based on urgency, scope, and availability.
Track outstanding service items, follow up on unresolved issues, and keep tenants informed on progress and expected completion timelines.
Partner with maintenance staff and cross-functional teams to escalate urgent concerns, identify recurring problems, and recommend practical solutions.
Communicate planned maintenance activity, service interruptions, and other building-related notices to tenants and departments in a clear and organized manner.
Support project-related bid requests, assist with Zendesk ticket follow-up and consolidation, and share building compliance updates with the appropriate internal stakeholders.

Requirements:

Hands-on experience using Zendesk and Monday.com
familiarity with Yardi is strongly preferred.
Background in facilities coordination, work order management, or a similar maintenance support function.
Strong written and verbal communication skills with the ability to interact professionally with tenants, vendors, and internal teams.
Ability to stay organized, manage competing priorities, and perform effectively under tight deadlines.
Sound judgment and problem-solving ability, with strong attention to detail and consistent follow-through.
Comfortable working collaboratively across departments in both remote and on-site environments.
Reliable, adaptable, and proactive in identifying issues and escalating concerns when needed.

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
May 10, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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