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Anabas is a dynamic national Facilities Management company supporting corporate office occupiers who are committed to delivering an exceptional workplace experience for their staff and customers. We are seeking a professional and proactive Facilities Assistant to deliver outstanding front-of-house and facilities support. This is a client-facing role where you will be expected to provide a 5-star customer experience while ensuring cleaning and facilities services are consistently delivered to the highest standards. As a Facilities Assistant, you will play a key role in maintaining a high-quality workplace environment, with approximately 80% of your responsibilities focused on cleaning services oversight, inspections, and standards management. Your duties will include a mix of hands-on floor support and administrative tasks. A significant part of your role will involve regularly touring the building, completing cleaning inspections, monitoring standards, and working closely with cleaning teams to ensure excellent service delivery.
Job Responsibility:
Oversee systems for timesheets, purchase orders, quotes, and invoices
Actively monitor and maintain cleaning quality across all areas
Liaise directly with the client, providing updates and responding to reactive issues
Ensure any service issues are resolved quickly or escalated appropriately
Provide day‑to‑day support for floor occupants and visitors
Maintaining high Health & Safety and Environmental standards
Build strong relationships
Requirements:
Experience in cleaning supervision or facilities cleaning services (essential)
Strong understanding of cleaning standards, audits, and quality control
Excellent interpersonal and communication skills
A professional, confident, and customer-focused approach
Proficiency in Microsoft Office and ability to learn new systems
A proactive, organised, and detail-focused mindset
Ability to take ownership and work independently as well as part of a team
What we offer:
33 days holiday per year (including Bank Holidays)