Facilities Assistant Job at Anabas (Swindon)

Facilities Assistant

Anabas

Location:
United Kingdom , Swindon

Category:
-

Contract Type:
Not provided

Salary:

31000.00 GBP / Year

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Job Description:

At Anabas, we’re a dynamic National Facilities Management company dedicated to delivering outstanding workplace experiences for corporate office occupiers. We pride ourselves on creating welcoming, safe, and seamless environments for both staff and visitors, with service excellence at the heart of everything we do. We’re currently seeking an experienced and enthusiastic Facilities Assistant to join our growing team. This is a highly client-focused, operationally hands-on role where you’ll play a key part in creating a first-class workplace experience. You’ll act as a visible point of contact for our client’s teams, taking ownership of floor operations and ensuring service delivery meets and exceeds expectations.

Job Responsibility:

Assist the National Facilities Manager in the day-to-day management of soft and hard services across the assigned portfolio
Support the implementation of Anabas and client Health, Safety, and Environmental policies through audits, activity oversight, and accurate record-keeping
Conduct regular site visits and audits in line with agreed service frequencies and contractual obligations
Assist in supervising directly employed staff, including involvement in appraisals, one-to-one reviews, and identifying training needs to support team development
Manage third-party subcontractors, including obtaining quotes, supervising on-site delivery, and issuing permits where appropriately trained and authorised
Collaborate with the Contract Support Team to ensure all faults, issues, and concerns are resolved promptly and effectively, using systems such as QFM, WAP and SharePoint (training provided)
Monitor and support compliance with service level agreements (SLAs) for all planned and reactive maintenance tasks
Assist in tracking and reporting statutory compliance requirements in coordination with the hard services team
Promote consistency across all sites in documentation, reporting, record-keeping, and service delivery, for both in-house and subcontracted services
Support financial processes including quoting, purchase order receipting, and invoice management
Represent the FM team in client meetings where required, supporting communication and issue resolution
Carry out a range of basic planned and reactive tasks such as minor fabric repairs, basic visual electrical checks (no live working), water hygiene monitoring, and small moves or setups, in line with training, competence, and risk assessments
Complete any other reasonable tasks to support contract delivery and meet client expectations

Requirements:

Proven experience in a client-facing facilities environment
Exceptional customer service and interpersonal skills
Strong operational awareness with attention to detail
Able to motivate and support staff, leading by example
Flexible and adaptable approach to tasks and working hours
Health and Safety awareness desirable (training provided)

What we offer:

33 days holiday per year which includes bank holidays
Employee Assistance Programme for wellbeing support
Recognition and reward scheme
Cycle to Work scheme
Life Insurance (1 x annual salary)
Recommend a friend scheme
Regular company events
Training and development opportunities to support your career growth

Additional Information:

Job Posted:
April 11, 2026

Expiration:
April 30, 2026

Employment Type:

Fulltime

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