Facilities Assistant / Reception Job at 14forty (Watford)

Facilities Assistant / Reception

14forty

Location:
United Kingdom , Watford

Category:
Office Administration

Contract Type:
Employment contract

Salary:

14.23 GBP / Hour

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Job Description:

We're currently recruiting a dedicated Facilities Assistant to help ensure the smooth running of the operations in 14forty on a full time basis. This role will require you to work upon the reception of a corporate workplace, along with dealing with all incoming calls and forwarding to the appropriate team. Other duties will also include meeting room bookings, setting up meeting rooms for following day, cleaning of meeting rooms at the end of the day and collating data.

Job Responsibility:

To be polite, professional and friendly with all customers, clients and colleagues
ensuring the highest level of customer experience
Taking ownership of all situations by demonstrating a can-do attitude towards individual customer or client requests striving to exceeding customer expectations
Fully understand the meeting room AV infrastructure and equipment, to be first point of contact to resolve technology issues
Work with IT and raise appropriate service tickets to enable higher level faults to be resolved
Have a full understanding of which business groups are onsite and where they are located
Ensure the client is fully updated on issues and problems
Answer and direct phone calls, emails, and other inquiries with professionalism and efficiency
Co-ordinate meeting room bookings and requirement, collating data on usage
Ensure coffee machines are functional, manage milk, fruit, replenish free issue teas and coffee
Be part of the Office-Space fault reporting process, ensuring issues are dealt with promptly
Liaise with and report security issues
Log all maintenance issues and liaise with contractors
Ensure all contractors sign the authority to workbook

Requirements:

Previous experience in a corporate workplace, ideally with reception and meeting experience
Strong IT skills are essential
Be a brilliant communicator and easily build relationships
Have determination and resilience
Have previous experience in delivering fantastic customer service
Look smart and professional
Take individual initiative and be an excellent team player
Possess the ability to work under pressure
Have an eye for detail

What we offer:

competitive pay
great perks
unrivalled opportunities for learning and development

Additional Information:

Job Posted:
May 05, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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