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14forty Logo 14forty · Office Administration

Facilities Assistant / Reception

United Kingdom, Watford Employment contract 14.23 GBP / Hour · Job Posted May 05, 2026
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Job Description

We're currently recruiting a dedicated Facilities Assistant to help ensure the smooth running of the operations in 14forty on a full time basis. This role will require you to work upon the reception of a corporate workplace, along with dealing with all incoming calls and forwarding to the appropriate team. Other duties will also include meeting room bookings, setting up meeting rooms for following day, cleaning of meeting rooms at the end of the day and collating data.

Job Responsibility

  • To be polite, professional and friendly with all customers, clients and colleagues
  • ensuring the highest level of customer experience
  • Taking ownership of all situations by demonstrating a can-do attitude towards individual customer or client requests striving to exceeding customer expectations
  • Fully understand the meeting room AV infrastructure and equipment, to be first point of contact to resolve technology issues
  • Work with IT and raise appropriate service tickets to enable higher level faults to be resolved
  • Have a full understanding of which business groups are onsite and where they are located
  • Ensure the client is fully updated on issues and problems
  • Answer and direct phone calls, emails, and other inquiries with professionalism and efficiency
  • Co-ordinate meeting room bookings and requirement, collating data on usage
  • Ensure coffee machines are functional, manage milk, fruit, replenish free issue teas and coffee
  • Be part of the Office-Space fault reporting process, ensuring issues are dealt with promptly
  • Liaise with and report security issues
  • Log all maintenance issues and liaise with contractors
  • Ensure all contractors sign the authority to workbook

Requirements

  • Previous experience in a corporate workplace, ideally with reception and meeting experience
  • Strong IT skills are essential
  • Be a brilliant communicator and easily build relationships
  • Have determination and resilience
  • Have previous experience in delivering fantastic customer service
  • Look smart and professional
  • Take individual initiative and be an excellent team player
  • Possess the ability to work under pressure
  • Have an eye for detail

What we offer

  • competitive pay
  • great perks
  • unrivalled opportunities for learning and development
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