Facilities Assistant / Front of House Job at Office Angels (City Of London)

Front of House, Facilities Support

The key focus for this role is to create a single, visual point of contact for B...

Location

Sweden , Stockholm

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Prior experience in facilities, property management, hospitality or related field (preferred)
Knowledge of local occupational health and safety requirements, facilities and vendor management
Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively
Ability to effectively deal with stressful situations
Strong communication skills in English and local language
Firm First mind-set
Client Focus & Relationship Management
Project Management & Organizational Skills
Flexibility and adaptability
Proactive and professional approach to customer service

Job Responsibility

Give day-to-day direction to on-site Front of House team (where applicable)
Assist in covering team members in the delivery of first line facilities support and front of house services
Ensure teams are fully informed about operational updates, processes and account wide objectives
Ensure all training and surveys are completed in a timely manner, including vendors
Build and develop effective relationships with key stakeholders and clients across all levels
Monitor procedures to ensure client expectations are conveyed and worked upon
Recognize risks and issues to operations, escalating early for wider awareness and support
Deliver excellent customer service to meet or exceed on-site client expectations
Assist in management of all contractors on site to ensure they perform to required standards
Support vendors to deliver services on time and within budget

Fulltime

Front of House Assistant

We are seeking a professional and personable Front of House Assistant to join a ...

Location

United Kingdom , Manchester

Salary:

24000.00 - 26000.00 GBP / Year

Douglas Scott

Expiration Date

Until further notice

Requirements

Previous experience in reception, hospitality, luxury retail, or another client-facing role
Comfortable operating in a professional and service-oriented environment
Warm, confident communicator with strong interpersonal skills
Proactive, organised, and able to handle multiple tasks with attention to detail
Capable of both independent work and team collaboration
Positive, resilient, and adaptable to change
Effective at solving problems and anticipating needs
Confident using Microsoft Office, MS Teams, Zoom, and room booking platforms
Willingness to learn new systems and tools to support meeting and event delivery

Job Responsibility

Greet all visitors warmly and professionally, delivering a welcoming and seamless reception experience
Respond to client, stakeholder, and supplier enquiries in-person, by phone, and via email
Order and manage stock, including stationery and catering supplies
Assist in organising and delivering meetings and events, ensuring spaces are prepared according to brand and host specifications
Serve food and beverages during meetings and events, and support room resets afterward
Ensure meeting room technology (AV/VC) is set up and operational
Provide cover at other client suite locations when required
Report and follow up on facilities-related issues, including building, cleaning, or security concerns
Adhere to all relevant legislation, including health and safety standards
Offer administrative support to the wider C&M team as needed

What we offer

Generous holiday allowance plus bank holidays
Competitive employer pension contributions
Full training provided, with opportunities for progression within a reputable and supportive organisation
Travel and accommodation covered when working from other office locations
Employee wellbeing initiatives, regular team events, and access to employee assistance programs
Join a collaborative, people-focused team in a modern and professional workplace

Fulltime

PR Assistant & Front of House Coordinator

This is an interesting and diverse role where for 3 days you'll manage PR & Comm...

Location

United Kingdom , Hythe

Salary:

25000.00 - 28000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A Degree (or equivalent) in PR or Marketing
Previous experience within an Administrative/Front of House role
An excellent telephone manner and effective in answering queries and completing tasks
Ability to recognise and handle confidential information with sensitivity
The ability to work well in a team but also independently, acting on intuition and ensuring daily office duties are well supported
A friendly personable approach in order to promote a positive, friendly and productive office culture to maximise staff happiness and morale

Job Responsibility

PR Support - 3 days a week: Collating asset folders and filing PR documents
Assisting with social media content creation and awards submissions
Gathering information for the company website
Supporting the PR team with ad-hoc tasks to enhance studio operations
Front of House Duties - 2 days a week: Warmly greeting clients and visitors with a friendly smile
Screening calls and taking detailed messages to ensure smooth communication
Organising meetings and managing booking for meeting rooms
Ordering catering, stationery, and kitchen supplies
Maintaining a tidy and presentable office environment
Assisting with preparation of internal documents

What we offer

Free parking available
First Aider training provided
Fire Warden training provided

Fulltime

Front of house hospitality assistant

An exciting opportunity has arisen to provide reception and hospitality support ...

Location

United Kingdom , Putney

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong verbal and written communication skills to liaise with internal and external people across a range of seniority
Must be effective in handling problems, including anticipating, identifying and solving problems as necessary
Experience in a call handling and customer service/FoH or client facing role ideally within a professional services environment
Proficient skills in Microsoft Office
word, Excel, Outlook and quick to learn systems
GCSE’s grade C – A* which must include Maths and English
or starter qualification in business, admin or secretarial fields
Treat all information about the firm, its clients, visitors and their business as wholly confidential
Able to work effectively in a busy team environment proactively supporting colleagues with duties

Job Responsibility

Meeting room preparation including setting up and making refreshments, clearing rooms when meetings completed and restocking supplies as required
Managing the reception, meeting room and kitchen areas and making sure they are always well maintained
Providing support to our hospitality team with event set-ups, firm lunches, staff honesty bar and coffee machines, food ordering and deliveries
Answering calls in a warm, professional, and timely manner using a switchboard system
Knowing and understanding the firm’s departments and services to be able to direct calls appropriately
Meeting and greeting both clients and visitors and notifying the meeting organiser
Assisting with the online new business enquiries, directing email enquiries to correct departments in a timely manner
Booking couriers for Business Services Group and international transport of client documents
Liaising and co-ordinating with other business services functions (facilities, office services, marketing and IT) and external suppliers to report faults / issues or order stationery / refreshment supplies related to FOH

What we offer

We offer competitive market rate salaries and generous employee benefits

Fulltime

Front of House Coordinator

We have a wonderful opportunity for a Front of House Coordinator to join our vib...

Location

United Kingdom , London

Salary:

33700.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

Ideally, have at least one year of customer service experience in a similar role (e.g., front-of-house reception experience in a luxury hotel, premium airline, or corporate environment)
Be enthusiastic with integrity, a can-do attitude, and great attention to detail
Possess passion about delivering great service and taking responsibility for the contribution to the team
Be able to create a friendly and collaborative environment, ensuring uncompromising standards of cleanliness, creating a safe workplace
Have great interpersonal skills, an outgoing and vibrant personality
Demonstrate an excellent command of the English language, both in verbal and written communication

Job Responsibility

Providing the highest level of service and care to all of our client's employees and visitors in line with service level agreements and set policies and procedures throughout the Client's Ground Floor receptions, including lobby hosting
Delivering excellent guest service and welcome, ensuring all guests are acknowledged in a professional manner according to the defined procedure with eye contact and a friendly smile
Maintaining a strong awareness of business activity and building facilities (to advise and direct guests appropriately) and communicating all updates to your team members
Proactively dealing with enquiries and requests in person, via the telephone or email, in a timely and professional manner
Communicating effectively with peers and the management team, displaying accuracy and attention to detail both in verbal and written communication
Communicating to the Senior Team Member, Assistant Contract Manager and Contract Manager about any new / ongoing / potential issues and complaints so that they are addressed accordingly, followed up promptly with a detailed email
Working efficiently as part of the team, listening, taking and giving instructions from senior team and colleagues to ensure that all daily tasks are completed
Reporting all maintenance faults/hazards and cleaning requests to the helpdesk, monitoring their progress to ensure issues are promptly rectified, and escalated as necessary to your Superior

What we offer

Exclusive travel and grocery discounts
Life assurance and cash rewards
Contributory pension scheme
Wellness programs
Employee Assistance Program
Digital GP services
Learning and development opportunities
WOW Awards
One paid day off annually to support a cause you're passionate about

Fulltime

Front of House Team Member

Pareto FM is looking for a professional, approachable, and customer-focused Fron...

Location

United Kingdom , London

Salary:

32000.00 GBP / Year

paretofm

Expiration Date

Until further notice

Requirements

Strong customer service and communication skills
Calm, professional, and proactive approach in customer-facing environments
Good organisational skills and attention to detail
Flexible approach to supporting events outside normal working hours where required
Basic IT skills including email and Microsoft Office
Previous experience within front of house, reception, facilities, or security roles (desirable)
Knowledge of Health & Safety or building security procedures (desirable)
Experience working within a 5-star customer service environment (desirable)

Job Responsibility

Act as the first point of contact for tenants, visitors, and contractors
Deliver a professional, welcoming, and customer-focused experience at all times
Manage visitor sign-in procedures and issue passes where required
Handle incoming calls, emails, and general enquiries efficiently
Respond to staff requests, queries, and workplace issues in a timely manner
Manage internal systems including meeting room bookings, visitor bookings, access passes, loading bay and delivery permits
Support with the setup and coordination of evening events when required
Carry out general administrative duties and maintain accurate records
Log incidents and maintain site documentation
Support facilities administration, reports, and compliance paperwork

What we offer

Competitive Salary
Opportunity to work within a professional and supportive environment
Varied role with exposure to workplace operations and events
Strong team culture and ongoing support
Opportunity to develop within a growing FM business
A role where customer experience genuinely matters

Fulltime

Front of House

We are looking for an enthusiastic and customer-focused individual to join our t...

Location

United Kingdom , Exeter

Salary:

Not provided

Flannels

Expiration Date

Until further notice

Requirements

Previous experience in a customer-facing role, ideally within the sports, fitness, or leisure industry
A passion for providing excellent customer service and creating a welcoming environment
Strong communication and interpersonal skills, with the ability to engage positively with members and staff
Highly organised with the ability to multitask and manage time effectively
A proactive and problem-solving mindset, with the ability to handle situations calmly and efficiently
Basic administrative skills, including familiarity with booking systems and handling payments
A team player with a positive attitude and a willingness to help wherever needed
Flexibility to work varied shifts, including evenings and weekends, to meet the needs of the club

Job Responsibility

Greet members and guests with a friendly and professional demeanour, ensuring they feel welcomed and valued
Handle member check-ins, bookings, and inquiries efficiently and accurately
Provide information about the club’s facilities, programs, and events, assisting members with any queries or needs
Maintain the reception area and lounge spaces, ensuring they are clean, organised, and inviting
Assist with membership sign-ups and renewals, providing information and guidance on membership options
Support the management team with administrative tasks, including scheduling, record-keeping, and reporting
Coordinate with other departments to ensure smooth operations and a seamless experience for members
Handle member feedback and complaints with professionalism, escalating issues as needed to ensure prompt resolution
Assist in promoting club events, classes, and services to enhance member engagement and participation
Ensure compliance with all health and safety regulations, maintaining a safe environment for all

Parttime

Front of House Coordinator

We’re looking for a friendly, professional and proactive Front of House Coordina...

Location

United Kingdom , Swindon

Salary:

24000.00 - 26000.00 GBP / Year

paretofm

Expiration Date

Until further notice

Requirements

Experience in a front of house, workplace or customer service role
Strong communication skills with a friendly and professional approach
Comfortable using Microsoft Office and workplace systems
Able to work independently and as part of a team
A proactive, flexible attitude with a willingness to support where needed
High attention to detail and commitment to maintaining standards

Job Responsibility

Deliver a warm, professional welcome to all visitors and staff
Maintain a clean, tidy and well-presented reception area at all times
Support and confidently communicate site security procedures
Manage the reception inbox, responding to queries and assigning tasks
Actively contribute to onsite team meetings and service improvements
Manage incoming and outgoing post and deliveries
Distribute mail across the site daily
Keep the post room organised, secure and compliant
Support the team with reporting and administrative tasks
Assist with new starter and leaver processes

What we offer

Work within a unique and prestigious environment
Be part of a supportive and collaborative team
A varied role where no two days are the same
Opportunity to build experience in facilities and workplace services

Fulltime

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Facilities Assistant / Front of House

Job Description

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