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Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. Becoming an apprentice at AxisCLC is an excellent opportunity to gain practical experience and training. You will work alongside experienced colleagues, whilst learning on the job. You will be expected to attend school/college once a week as part of your apprenticeship. Upon successful completion of your apprenticeship, you could be offered a permanent position. As a Factilities Apprentice you will support the smooth and efficient operation of the Estates & Facilities function by assisting with day‑to‑day facilities tasks, developing core Facilities Management skills through structured on‑the‑job learning and formal apprenticeship training. This role is based in our Stratford office with some expected travel to our other sites as required.
Job Responsibility:
Attend Axis Induction, Health & Safety training, Training and College Induction
Ensure college course attendance is 100% and college absence communicated to your Line Manager
Communicate any absence from work as per your contractual terms and conditions
Communicate college requirements for completion of the Level 2 apprenticeship portfolio work with Axis mentor, Apprentice Co-ordinator, and Line Manager
Respond to general facilities queries from staff and visitors
Assist with daily operational tasks across the building, including room checks, replenishment, and basic housekeeping standards
Support the coordination and tracking of maintenance requests, ensuring timely follow‑up
Participate in building walk‑rounds to identify issues and report defects
Assist with contractor sign‑in, permits, and supervision of simple tasks
Support basic health & safety checks (e.g., fire points, first aid kits, workstation setups)
Help maintain asset and compliance records, including updating logs and registers
Maintain accurate records of facilities requests, actions, and resolutions
Assist with deliveries, post distribution, and basic inventory checks
Support the Estates & Facilities Manager with ad hoc administrative and operational tasks
Contribute to documentation, filing, and data entry to support compliance and audit readiness
Reception Coverage - provide cover for the main reception desk during scheduled staff breaks and absences
Welcome visitors and staff in a professional and courteous manner
Maintain a tidy, safe, and welcoming reception environment
Support visitor management processes, including sign‑in and issuing passes
Participate fully in the formal apprenticeship programme
Work with the Estates & Facilities Manager to develop core FM competencies aligned to the apprenticeship standard
Attend relevant training sessions, toolbox talks, and site inductions
Build understanding of FM disciplines including soft services, hard services, compliance, and customer service
Requirements:
GCSE 4 & above (A-C) in Maths & English or equivalent
Good communication
Presentable
Positive attitude to work
Attention to detail
Good communication and interpersonal skills
Reliable, punctual, and committed to learning
Ability to work independently and as part of a team
Professional, approachable, and customer‑focused manner
Interest in buildings, people, and problem‑solving
Willingness to undertake hands‑on tasks and follow safe working practices
Basic IT skills (e.g., Microsoft Outlook, Excel)
Willingness to work towards a recognised FM qualification
What we offer:
Pension scheme and life assurance
Travel Expense Coverage: Enabling all apprentices to travel to/from college and/or apprentice/work-related events
25 days’ holiday + bank holidays
Access to Perkbox (discounts, perks & wellbeing offers)
1 paid volunteer day
Access to Learning and development opportunities: These include financial wellbeing, technical skills and coaching