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Facilities and Sales Operations Manager

United Kingdom, Ashford Employment contract 30000.00 - 35000.00 GBP / Month · Job Posted July 25, 2025
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Job Description

Our client is looking to recruit a dynamic and motivated Facilities and Sales Operations Manager to join their team in Ashford. In this key role, you will play an integral part in promoting the centre within the property/office space community, enhancing sales, and driving the financial performance of the centre. Reporting to the Directorship, you will need excellent administrative, organisational, and communication skills, as well as a proactive and adaptable approach to work. The ability to work well under pressure and as part of a team is essential.

Job Responsibility

  • Develop and maintain relationships with brokers and commercial agents to generate interest and secure new clients
  • Drive sales by promoting available spaces and negotiating commercial terms
  • Maximise revenue by attracting new clients while ensuring the retention of existing ones
  • Identify potential local occupiers and develop corporate account contacts
  • Implement strategic marketing initiatives to promote the centre and its facilities
  • Utilise social media platforms creatively and professionally to enhance the centre's online presence
  • Manage the financial performance of the centre, including billing, revenue collection, and financial reporting
  • Monitor and manage aged debtors effectively
  • Identify areas for additional revenue generation and present revenue plans as required
  • Ensure the centre operates within the agreed annual budget
  • Maintain high standards of cleanliness, health and safety, and security within the centre
  • Foster a culture of quality service and professionalism
  • Oversee client move-ins and modifications to fit-out and furniture requirements
  • Build and maintain strong relationships with clients, ensuring exceptional standards of customer care

Requirements

  • Solid experience in the operational running of a business centre or a similar environment
  • Previous experience in office management is preferred
  • Strong networking skills and the ability to maximise revenue opportunities
  • Effective leadership and team management capabilities
  • Excellent communication and negotiation skills

What we offer

  • 25 days annual leave
  • free parking
  • private health care
  • life assurance
  • free annual eye test
  • discretionary annual bonus
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