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Reporting to the Site Services Manager, the Facilities and Mobilisation Superintendent is responsible for the strategic leadership, integration, and performance of village operations, facilities management, administration, and workforce mobilisation at Pilgangoora Operations. The role ensures the safe, efficient, and cost-effective delivery of site services, enabling operational success and a high-quality workforce experience. Through strong leadership, contract management, and cross-functional collaboration, the Superintendent drives continuous improvement, service excellence, and compliance across all facilities and mobilisation activities while aligning service delivery with broader site operational objectives. This is a permanent full-time role which operates on a 8:6, 4:3 FIFO roster from Perth or DIDO in the Pilbara region.
Job Responsibility
Provide overall leadership and direction for Facilities, Village Operations, Administration, and Mobilisation functions across Pilgangoora Operations
Lead and develop Supervisors ensuring alignment to operational priorities and standards
Foster a high-performance culture through coaching, mentoring, and succession planning
Ensure clear accountability structures and team capability across all site services functions
Champion a safety-first culture
Ensure compliance with statutory and company requirements
Oversee audits, risk management, and incident investigations
Ensure safe systems of work across all activities
Drive field leadership activities within team and contractors
Oversee end-to-end delivery of village services including catering, cleaning, accommodation, retail, and lifestyle services
Ensure contractor performance meets agreed scope of work, service standards, and KPI expectations
Drive continuous improvement in village operations and workforce experience
Key operational stakeholder and interface for facilities maintenance, upgrades, and infrastructure projects
Oversee all site mobilisation and travel logistics including flights, buses, and accommodation allocation
Ensure efficient and cost-effective workforce movement
Align mobilisation planning with production and shutdown schedules
Implement improvements to people logistics systems and processes
Provide governance over site administration systems, data integrity, and compliance processes
Ensure accuracy in workforce data, onboarding, and reporting systems
Drive standardisation and optimisation of administrative processes
Oversee audits and reporting frameworks
Manage performance of service providers across village services and transport logistics
In partnership with corporate teams such as Contracts & Procurement, establish contract management frameworks including meeting cadences, reporting, audits, KPI monitoring and performance reviews
Ensure cost control and value delivery across contracts
Develop operational plans, budgets, and forecasts
Implement reporting systems covering KPIs, service delivery, and costs
Lead continuous improvement initiatives across site services
Ensure integration with site operational objectives
Build strong relationships with operations, corporate, projects, contractors, and leadership teams
Act as escalation point for services and mobilisation issues
Ensure high standards of customer service
Drive cross-functional collaboration
Own budget accountability for the Facilities and Mobilisation function
Identify cost-saving opportunities and efficiencies
Monitor expenditure against targets
Requirements
Current C class driver's license
High efficiency using the full Microsoft Office suite
Minimum 5-10 years experience leading large teams in complex operational environments
Experience managing major village services / facilities management contracts either as client or contractor
Facilities asset management experience
Understanding of workforce logistics challenges in a remote mining operational environment
Excellent customer service skills
Excellent people management skills
Strong interpersonal and communication skills
Nice to have
Have, or be prepared to obtain, S26 Statutory Supervisor qualifications
What we offer
Annual or quarterly short-term incentive bonus recognising individual and business performance
PLS employee share scheme
Access to newly refurbished facilities at Pilgangoora, including gym, tennis, pickleball and volleyball courts, sports oval and scenic walking tracks
18 weeks parental leave for primary carers and 4 weeks for secondary carers
Health and wellbeing allowance
Novated leasing through salary sacrifice
Paid community leave
Monthly employee recognition awards
Access to PLS’ KidsCo School Holiday Program
Access to our Employee Assistance Program and Company Chaplains