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We are looking for a proactive and detail-oriented Facilities & Estates Administrator to join our Facilities & Estates team. In this role, you’ll provide high-quality coordination and administrative support to ensure our care homes and Head Office remain safe, compliant, and well maintained. You’ll act as a key link between the Facilities & Estates department, care homes, and external contractors helping deliver maintenance, compliance, refurbishment, and improvement projects across our portfolio.
Job Responsibility:
Coordinate day to day helpdesk activity: log, monitor, and close reactive and planned maintenance requests
Maintain statutory compliance records (fire, water, electrical, gas, LOLER, etc.)
Track contractor performance and manage documentation
Process purchase orders, invoices, and card transactions
Support budget monitoring and environmental data collection
Prepare and distribute reports, trackers, and updates
Requirements:
Proven experience in facilities, estates, or property administration/coordination
Strong organisational and communication skills with excellent attention to detail
IT proficiency (Microsoft Office
experience with CAFM/helpdesk systems desirable)
Experience with procurement, budgeting, and invoice processing
Knowledge of building compliance (fire safety, water hygiene, gas safety, electrical)
Ability to manage multiple priorities and deadlines
What we offer:
30 days annual leave pro rata
Refer a friend bonus scheme (up to £1000)
Pension scheme
Company sick pay scheme
Free onsite parking
Flexible daytime hours (Monday–Friday)
Opportunity to make a real impact in a growing care organisation
Supportive team environment with ongoing development opportunities