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Facilities and Environmental Manager

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Service Care Solutions

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Location:
United Kingdom , Manchester

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Category:
-

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Contract Type:
Not provided

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Salary:

32.33 GBP / Hour ▼
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Job Description:

Our client, a leading social housing organisation, is seeking an experienced and strategic Facilities and Environmental Manager to lead and transform their facilities, environmental and grounds management services across a diverse property portfolio. This is a senior leadership position with both operational and strategic responsibility, overseeing caretaking, mobile cleaning, grounds maintenance and facilities management services. The successful candidate will drive performance, customer satisfaction and value for money, while ensuring full regulatory compliance and high service standards.

Job Responsibility:

  • Work collaboratively with customer groups to design and deliver agreed service standards
  • Develop and maintain cleaning schedules, inspection regimes, grounds programmes and repair processes
  • Use data and insight to allocate resources effectively and drive continuous improvement
  • Lead solutions to estate management issues including dumping, vandalism, litter and graffiti in partnership with local authorities and contractors
  • Support the development of holistic, place-based strategies to maximise social impact and regeneration opportunities
  • Manage facilities and grounds maintenance contractors ensuring quality, value for money and statutory compliance
  • Design and oversee comprehensive programmes of works
  • Ensure full compliance with Health & Safety legislation and regulatory requirements
  • Develop, review and implement policies and procedures across the service area
  • Identify and coordinate new business opportunities relating to facilities and environmental services
  • Plan and manage budgets for the Facilities and Environmental function
  • Monitor KPIs to improve cost, quality and productivity
  • Provide regular performance updates to senior leadership and relevant committees
  • Ensure compliance with safeguarding, equality, procurement, data protection and financial regulations
  • Lead a team of 40–50 colleagues with 3–4 direct reports
  • Build a high-performing, customer-driven culture
  • Coach, support and develop colleagues to maximise engagement and accountability
  • Promote innovation, systems thinking and continuous improvement
  • Initiate challenging conversations where required to maintain high standards
  • Champion equality, diversity and inclusion across all services

Requirements:

  • Significant experience managing customer-facing services within social housing or a similar environment
  • Extensive experience overseeing facilities, commercial cleaning and grounds maintenance services
  • Strong knowledge of Health & Safety and facilities-related legislation
  • Proven contractor, stakeholder and customer engagement experience
  • Experience developing customer involvement strategies
  • Strong negotiation and communication skills
  • Experience presenting to senior leadership or Board-level audiences
  • Budget management expertise
  • Strong IT literacy and experience implementing technology-driven service improvements
  • A degree in a relevant discipline and/or demonstrable senior-level experience
  • Evidence of continuing professional development
  • A proactive commitment to equality, diversity and inclusion
What we offer:

Competitive hourly pay and benefits package

Additional Information:

Job Posted:
February 19, 2026

Expiration:
March 21, 2026

Employment Type:
Fulltime
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