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The University Library is seeking to appoint, on a temporary basis, a Facilities and Circulation Assistant to join the Library Customer Services team. The role involves working weekday evenings (4:00 pm to midnight) at our Walsall campus library as maternity cover. You will be responsible for ensuring that our students, staff and external visitors have safe access to the library study spaces and to provide a basic level of support to all of our library users, ensuring they make the most of the library’s services and facilities.
Job Responsibility:
Ensuring safe access to library study spaces for students, staff, and external visitors
Providing a basic level of support to all library users
Ensuring effective operation of all library circulation activity including print books, journals, and loanable devices
Shelving
Roving support
Monitoring and maintaining the learning environment
Providing support from the helpdesk
Troubleshooting equipment issues
Requirements:
Excellent communication and interpersonal skills
Commitment to providing excellent customer service in a busy support environment
Ability to work well as part of a small team
Ability to work independently during occasional periods of lone-working
What we offer:
Standard Life Pension scheme with employer contribution of up to 12%