Facilities Ambassador

• Greet and assist visitors, employees, and guests with a professional and friendly demeanor
• Manage visitor registration process and issue temporary access badges
• Provide information about building amenities, local area, and client company services
• Handle incoming calls and direct inquiries appropriately
• Assist with wayfinding and building navigation
• Maintain visitor logs and security protocols
• Coordinate meeting room bookings and event setup support
• Manage package delivery and distribution
• Assist with mail and courier services
• Support employee requests for building services
• Monitor lobby and common area cleanliness and appearance
• Report maintenance issues and coordinate with facilities team
• Assist during emergency procedures and evacuations
• Support special events and corporate functions
• Maintain knowledge of building systems and procedures
• Operate visitor management systems and access control platforms
• Use property management software for service requests
• Maintain communication through various digital platforms
• Support basic AV equipment operation for meetings/events

• High school diploma or equivalent required
• 1-2 years of customer service or hospitality experience preferred
• Corporate environment or commercial real estate experience a plus
• Excellent verbal and written communication skills
• Strong interpersonal and customer service abilities
• Professional appearance and demeanor
• Ability to multitask and prioritize in a fast-paced environment
• Basic computer skills and comfort with technology platforms
• Problem-solving and conflict resolution skills
• Attention to detail and organizational abilities
• Reliable and punctual with strong work ethic
• Culturally sensitive and able to work with diverse populations
• Flexible and adaptable to changing priorities
• Discreet and able to maintain confidentiality
• Team player with positive attitude

Corporate environment or commercial real estate experience a plus

• life insurance
• private medical care
• multisport card