Facilities administrator

• Identify client requirements through telephone
• Raise and manage to completion PPM and reactive Work Orders
• Record and respond to Compliments and Complaints
• Maintain and update the spreadsheets / Records to ensure complete clarity of job progress, managing Work in Progress and ensure timely closure
• Achieve closure of Work Orders to financial deadlines to ensure prompt payment
• Use your knowledge of a facilities environment to assign the best resources to the type of work being requested
• Identify improvements to standard procedures
• Develop strong relationships with the client, direct customers, colleagues and subcontractors, sharing knowledge and experience with the wider team
• To comply with instructions relating to security and confidentiality

• Experience of working within a similar position
• Previous role within an FM based administration role
• Immediately available to start
• Excellent written and verbal communication skills
• Advanced knowledge of MS Outlook, Word, Excel & Powerpoint
• Experience of CAFM (Desirable) and Dynamics
• Experience with finance including managing a P&L and financial reporting

Experience of CAFM (Desirable)

• Holiday
• Pension
• Training
• OT
• 33 days Holiday pay
• Pension Scheme
• Hours Mon to Fri